Handymanhero Professionals

The review paints a concerning picture of customer experience with Handymanhero Professionals, particularly focusing on the individual known as Tom. The main points of contention revolve around his lack of professionalism, as evidenced by last-minute alterations to schedules and failure to show up for work. Although the reviewer expresses understanding of potential health issues, the subsequent la... Read more

The review paints a concerning picture of customer experience with Handymanhero Professionals, particularly focusing on the individual known as Tom. The main points of contention revolve around his lack of professionalism, as evidenced by last-minute alterations to schedules and failure to show up for work. Although the reviewer expresses understanding of potential health issues, the subsequent lack of communication and neglect in fulfilling commitments leave customers feeling abandoned. Quality of work is notably criticized, with specific references to incorrect installations, such as missing clips for shelf support and malfunctioning closet doors. These mistakes not only inconvenience the customer but also result in additional costs to rectify the problems, which further frustrates users seeking reliable handyman services. Another significant issue is Tom's communication, or lack thereof; the reviewer mentions repeated attempts to contact him without any response, resulting in feelings of ghosting. This lack of engagement after service failure contributes to an overall negative perception of the company. In summary, customers express deep dissatisfaction related to reliability, communication, and quality of work when dealing with Handymanhero Professionals, pointing towards systemic issues that need to be addressed to restore trust and satisfaction among its clientele. Read less