Water Heaters Direct

Reviews indicate a troubling level of service accessibility for Water Heaters Direct. Customers report an inability to reach the company through provided contact numbers, raising concerns about the reliability and responsiveness of customer support. This issue is compounded by a frustrating experience related to product warranties; one customer clearly states they are dealing with a leaking water ... Read more

Reviews indicate a troubling level of service accessibility for Water Heaters Direct. Customers report an inability to reach the company through provided contact numbers, raising concerns about the reliability and responsiveness of customer support. This issue is compounded by a frustrating experience related to product warranties; one customer clearly states they are dealing with a leaking water heater that is under warranty but feels unsupported. The combination of product reliability issues and inadequate customer service contributes to a negative perception, suggesting that potential customers may want to be cautious when considering this company for their water heater needs. Overall, the reviews reflect a dire need for improved communication and support from Water Heaters Direct to retain customer trust and satisfaction. Read less