Overview of Company Customer Sentiment Analysis in January
The reviews for Local Plumber, particularly concerning Derek Johnson and his operations under the name "24/7 Plumbing LLC," reveal a highly negative sentiment. Customers express extremely unfavorable experiences, citing issues of fraud, lack of professionalism, and financial exploitation. Many reviewers strongly advise others against hiring this business, emphasizing the lack of proper documentati... Read more
The reviews for Local Plumber, particularly concerning Derek Johnson and his operations under the name "24/7 Plumbing LLC," reveal a highly negative sentiment. Customers express extremely unfavorable experiences, citing issues of fraud, lack of professionalism, and financial exploitation. Many reviewers strongly advise others against hiring this business, emphasizing the lack of proper documentation and poor workmanship that led to significant financial losses and damage to property. Overall, the sentiment surrounding this company is one of distrust and dissatisfaction. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews indicate a consistent theme of severe dissatisfaction among customers who engaged with Derek Johnson of 24/7 Plumbing LLC. Most notably, multiple reviewers accuse him of being a scam artist, with allegations of fraudulent practices, such as overcharging for services and failing to deliver the promised work. Specific complaints include:Astounding Financial Misconduct: Reviewers report b... Read more
The reviews indicate a consistent theme of severe dissatisfaction among customers who engaged with Derek Johnson of 24/7 Plumbing LLC. Most notably, multiple reviewers accuse him of being a scam artist, with allegations of fraudulent practices, such as overcharging for services and failing to deliver the promised work. Specific complaints include:Astounding Financial Misconduct: Reviewers report being charged excessively, with one individual highlighting a total of over $6,500 taken for a job that was poorly executed and left undelivered. This included inflated charges for materials and services that were not fulfilled.Negligence Leading to Damage: Apart from financial losses, the lack of proper installation resulted in water damage to properties. One reviewer stated they experienced $20,000 worth of damages due to faulty work, showcasing a severe impact not just on finances, but also on their living conditions.Lack of Transparency: Multiple reviews emphasized the absence of proper documentation, such as invoices and receipts, which are standard in such transactions. The clients claimed repeated promises that paperwork would be provided, which never materialized, further eroding trust.Advice Against Hiring: The reviews are notably cautionary, with numerous individuals explicitly instructing potential customers to avoid hiring this company. This reflects a generalized sentiment of warning the community against experiencing similar issues.Legal Action: Some customers have indicated that they are pursuing legal actions against Derek Johnson, illustrating the gravity of their dissatisfaction and the perceived illegitimacy of the business operations. In conclusion, the sentiment analysis points toward an overwhelmingly negative view of Local Plumber and Derek Johnson, with critical concerns surrounding ethics, professionalism, and overall service delivery. Common themes of fraud, negligence, and unfavorable financial experiences dominate the reviews, leading to a strong recommendation against engaging with this plumbing service. Read less