General Air & Plumbing

Across the reviews collected, key sentiments reveal both commendable attributes and consistent complaints regarding General Air & Plumbing.Positive Aspects: - Several reviewers praised the exceptional response time and promptness in addressing issues, which is critical in emergency situations like A/C failures. Customer service representatives and technicians have been noted for their courtesy... Read more

Across the reviews collected, key sentiments reveal both commendable attributes and consistent complaints regarding General Air & Plumbing.Positive Aspects: - Several reviewers praised the exceptional response time and promptness in addressing issues, which is critical in emergency situations like A/C failures. Customer service representatives and technicians have been noted for their courtesy and a caring approach, especially in cases where technicians went above and beyond to resolve issues outside of standard working hours. - Long-term customers expressed trust in the company's service history and indicated overall satisfaction during their years of engagement, reinforcing the notion that they value long-term relationships with clients.Negative Aspects: - A recurring theme among dissatisfied customers is the perception of poor communication and management, especially concerning service delays and technician availability. The experiences of having technicians arrive late or provide conflicting information reflect poorly on the company Read less