Coastal Plumbing & Mechanical

Coastal Plumbing demonstrates strong professionalism with consistently punctual, courteous technicians (Ken, Henry, Nova, Gabriel, Michael, Dean) who communicate clearly and maintain clean workspaces. Technical expertise is evident across complex jobs including water heater replacement, drain clearing, and emergency repairs. However, pricing is a significant weakness with multiple complaints about... Read more

Coastal Plumbing demonstrates strong professionalism with consistently punctual, courteous technicians (Ken, Henry, Nova, Gabriel, Michael, Dean) who communicate clearly and maintain clean workspaces. Technical expertise is evident across complex jobs including water heater replacement, drain clearing, and emergency repairs. However, pricing is a significant weakness with multiple complaints about overcharging ($275 for caulking, $125/hour labor rates, $270/hour billing) and lack of transparent quotes, offsetting otherwise positive service delivery. Project completion is generally solid with same-day emergency response and follow-through, though one critical failure involved incomplete drain repair leaving customer without kitchen access. Recent reviews (past 12 months) are overwhelmingly positive, but older reviews (2014-2021) reveal persistent pricing concerns and occasional quality issues. Read less