Your 1 Plumber

Your 1 Plumber demonstrates solid professionalism with punctual arrivals, courteous technicians, and clear communication (76.5/100). However, the company is severely undermined by pervasive pricing concerns across 20 reviews, with a score of only 38.0/100—the primary driver of the low overall WW Score. Customers consistently report charges 3–5x higher than competing plumbers for identical work... Read more

Your 1 Plumber demonstrates solid professionalism with punctual arrivals, courteous technicians, and clear communication (76.5/100). However, the company is severely undermined by pervasive pricing concerns across 20 reviews, with a score of only 38.0/100—the primary driver of the low overall WW Score. Customers consistently report charges 3–5x higher than competing plumbers for identical work, aggressive upselling tactics, and non-transparent fee structures (e.g., $29 diagnostic fees, surprise charges). Project completion is adequate (68.0/100) but marred by instances of incomplete problem-solving and refusal to honor callbacks. Technical experience is competent (72.0/100) when work is performed, but pricing practices and customer service failures dominate the narrative. Read less