Superior Plumbing and Air

The reviews for Superior Plumbing and Air illustrate a stark division of customer experiences, revealing both positive and negative sentiments toward the company's services. Positive Sentiment: On one hand, several customers express gratitude for timely and effective plumbing solutions. Reviews highlight specific technicians such as Larry and Dustin, praising their expertise, efficiency, and hon... Read more

The reviews for Superior Plumbing and Air illustrate a stark division of customer experiences, revealing both positive and negative sentiments toward the company's services. Positive Sentiment: On one hand, several customers express gratitude for timely and effective plumbing solutions. Reviews highlight specific technicians such as Larry and Dustin, praising their expertise, efficiency, and honest pricing. Customers frequently note the company's quick response time to emergencies, prompting feelings of appreciation and trust. Repeated mentions of successful service and recommendations to neighbors affirm a strong positive sentiment towards the professionals within the company. Negative Sentiment: Conversely, a significant number of reviews recount distressing experiences that overshadow the positive feedback. Customers describe instances where mistakes led to extensive damage, such as flooding due to improper handling of plumbing issues. The complaints also mention unprofessional behavior from staff, including a lack of effective communication and neglect in addressing ongoing problems. The mention of charging high fees for minimal work, coupled with customers Read less