Soltys Plumbing

The recent reviews for Soltys Plumbing reflect a deeply negative sentiment among customers, primarily focusing on issues related to poor service, inadequate repairs, and unprofessional behavior from the staff. Multiple reviewers highlighted significant plumbing problems that persisted despite attempts at resolution, such as water leaks, improper installations, and communication challenges. There i... Read more

The recent reviews for Soltys Plumbing reflect a deeply negative sentiment among customers, primarily focusing on issues related to poor service, inadequate repairs, and unprofessional behavior from the staff. Multiple reviewers highlighted significant plumbing problems that persisted despite attempts at resolution, such as water leaks, improper installations, and communication challenges. There is a notable dissatisfaction with customer service, particularly with the owner's wife, who has been described as rude and dismissive. The overall takeaway suggests that many long-time customers are disillusioned, and the company's recent decline in service quality has prompted calls for others to seek alternative plumbing solutions. In detail, the sentiment across the reviews is overwhelmingly critical, with common themes of frustration, disappointment, and dissatisfaction. Many customers reported ongoing plumbing issues that were not resolved effectively, leading to considerable inconvenience and added costs. Complaints about the staff's attitude, especially the phone interactions which were perceived as hostile and unhelpful, were consistent, indicating a significant gap in expected customer service. The technical competency of the plumbing work has also come into question, with several customers expressing that the quality of work has diminished compared to previous experiences. Additionally, clients noted the urgency to confirm pricing upfront, as perceived high costs added to their frustrations. Overall, the sentiment indicates a strong recommendation against utilizing Soltys Plumbing, with customers suggesting they seek out more reliable and professional alternatives. Read less