Sewer Savers

The reviews for Sewer Savers present a dichotomy in customer experiences. On one side, many reviewers praised the company's rapid response times and the technical skills of their staff. For instance, customers highlighted the efficient service provided during emergencies, appreciating how quickly technicians could address plumbing problems, particularly in urgent situations, such as an overflowing... Read more

The reviews for Sewer Savers present a dichotomy in customer experiences. On one side, many reviewers praised the company's rapid response times and the technical skills of their staff. For instance, customers highlighted the efficient service provided during emergencies, appreciating how quickly technicians could address plumbing problems, particularly in urgent situations, such as an overflowing toilet late at night. Specific praise was given to Steve and Dan for their professionalism and effectiveness, with several customers noting their successful remediation of significant issues, such as broken pipes. On the other hand, a notable number of reviews reported severe grievances regarding customer service, particularly relating to management's handling of complaints. One reviewer specifically mentioned a negative experience with a call center employee who used inappropriate language when addressing a complaint about reckless driving by one of the company's drivers. This incident, combined with another review reflecting a no-show for an appointment despite prior scheduling, paints a picture of inconsistency in customer service practices. Aside from these experiences, the presence of a 'call-back' feature and the company Read less