AZ Air Conditioning Plumbing

The recent reviews for AZ Air Conditioning Plumbing reveal a polarized perception of the company. The favorable reviews emphasize the effectiveness of individual technicians who are described as friendly, professional, and skilled. Many customers appreciate these technicians' punctuality and ability to resolve issues efficiently, often stating their intent to recommend the company based on these i... Read more

The recent reviews for AZ Air Conditioning Plumbing reveal a polarized perception of the company. The favorable reviews emphasize the effectiveness of individual technicians who are described as friendly, professional, and skilled. Many customers appreciate these technicians' punctuality and ability to resolve issues efficiently, often stating their intent to recommend the company based on these interactions. Specific individuals, such as Anthony and Adrian, have been notably praised for their work ethic and professionalism. Conversely, there is a significant trend of dissatisfaction stemming from broader operational issues within the company. Many customers express frustration regarding communication lapses and scheduling conflicts. For example, numerous reviewers highlight missed appointments without notifications, long waiting periods for service, and inconsistent follow-through on promises made during prior visits. Such complaints create a perception of unprofessionalism and unreliability. Cost has emerged as a recurrent theme, with several customers feeling that they were overcharged, especially when services provided did not meet expectations. Instances of technicians leaving jobs unfinished or poorly executed, combined with subsequent customer service interactions that often fell short, further contribute to negative sentiments regarding fair pricing and overall value. A pattern of reported dishonesty surrounding estimates and the necessity of repairs Read less