Clay Built Construction & Restoration

The feedback highlights several strengths of Clay Built Construction & Restoration. Firstly, the company's quick response to emergencies, such as water damage caused by leaking AC units, is consistently praised. Customers express satisfaction with the company's ability to mobilize swiftly, which is crucial in situations requiring immediate attention. Professionalism is another common theme throug... Read more

The feedback highlights several strengths of Clay Built Construction & Restoration. Firstly, the company's quick response to emergencies, such as water damage caused by leaking AC units, is consistently praised. Customers express satisfaction with the company's ability to mobilize swiftly, which is crucial in situations requiring immediate attention. Professionalism is another common theme throughout the reviews. Jaime and Santiago are specifically mentioned for their polite demeanor and clean-cut appearance, which helps establish trust and reassures customers during stressful circumstances. This underscores the importance of not only technical skills but also customer service in the construction and restoration industry. Effective communication is also noted; the team takes the time to explain processes thoroughly to clients, thereby easing concerns and enhancing overall customer experience. This transparency is vital for building customer confidence in the services being rendered. Lastly, the reviews consistently point out the hassle-free experience with insurance claims. By handling interactions with insurance companies directly, Clay Built Construction & Restoration alleviates financial pressure on customers, making it easier for them to focus on the restoration process rather than the logistics of payment. Overall, the combination of rapid response times, professionalism, clear communication, and support with financial procedures results in a compelling and favorable impression of Clay Built Construction & Restoration from its customers. Read less