Carter Plumbing

3.3 /5 (148 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Carter Plumbing receives mixed sentiments based on recent customer reviews. While some customers express high satisfaction with the professionalism, efficiency, and knowledge of the technician, Scott, others recount disappointing experiences, highlighting issues with communication, service effectiveness, and follow-up. The reviews indicate a lack of consistency in service delivery. Positive feedba... Read more

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Plumbing inspection

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Workman Score

  • Price-friendly
    60%
  • Professionalism
    80%
  • Experience
    90%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

In analyzing the shared reviews for Carter Plumbing, we observe a clear division between the experiences of satisfied and dissatisfied customers. Positive reviews praise Scott for his old-school approach, marked by professionalism, efficiency, and honesty. Customers appreciate his responsiveness, timely communication, and thorough work ethic. They highlight Scott

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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