Steve Shepherd Plumbing

Steve Shepherd Plumbing shows a deeply polarized review pattern with severe professionalism failures dominating recent feedback. Three of five reviews (2021, 2018, 2017) document critical failures in communication, responsiveness, and follow-through, including non-responsive callbacks, missed appointments, and incomplete repairs. Two older positive reviews (2013, 2014) praise skill and honesty, bu... Read more

Steve Shepherd Plumbing shows a deeply polarized review pattern with severe professionalism failures dominating recent feedback. Three of five reviews (2021, 2018, 2017) document critical failures in communication, responsiveness, and follow-through, including non-responsive callbacks, missed appointments, and incomplete repairs. Two older positive reviews (2013, 2014) praise skill and honesty, but these are significantly outdated and outweighed by recent negative experiences. The company demonstrates technical competence when present but fails consistently on reliability and customer service execution. Read less