A Better Plumber Inc

This contractor's review profile is dominated by severe complaints across nearly every dimension. Professionalism is the most heavily cited dimension and is overwhelmingly negative — multiple reviews describe the owner Jason as volatile, hostile, and abusive toward both customers and employees, with one detailed account of him screaming at workers in a customer's home and abandoning a job mid-se... Read more

This contractor's review profile is dominated by severe complaints across nearly every dimension. Professionalism is the most heavily cited dimension and is overwhelmingly negative — multiple reviews describe the owner Jason as volatile, hostile, and abusive toward both customers and employees, with one detailed account of him screaming at workers in a customer's home and abandoning a job mid-service. Pricing is a consistent concern, with explicit accounts of a $4,800 overcharge for a clogged pipe, a $250 trip-charge inconsistency, and a $1,200 surprise upcharge added under duress. Project completion is mixed — a small number of positive reviews describe jobs finished well and on time, but these are offset by a documented case of two no-show callback appointments and an incomplete repair that required a second contractor to resolve. The few positive reviews praising workmanship and follow-through are insufficient to offset the volume and severity of the negative experiences reported. Read less