The Plumbing Dr

The Plumbing Dr has garnered a mix of sentiments over the past month based on customer reviews, showcasing both commendable service and significant frustrations. Many customers appreciated the promptness and professionalism of the technicians, highlighting their knowledge and ability to communicate effectively. Technicians like Dr. Toney and Dr. Philip received positive mentions for their quick re... Read more

The Plumbing Dr has garnered a mix of sentiments over the past month based on customer reviews, showcasing both commendable service and significant frustrations. Many customers appreciated the promptness and professionalism of the technicians, highlighting their knowledge and ability to communicate effectively. Technicians like Dr. Toney and Dr. Philip received positive mentions for their quick responses and aid during plumbing emergencies, with several reviews praising their attentiveness and thoroughness in explaining service options. However, a recurring theme in several reviews is dissatisfaction with pricing and perceived attempts at upselling, with some customers feeling that estimates were exorbitant and lack transparency. There are mentions of poor customer service experiences, particularly regarding follow-up communication and scheduling inconsistencies. Customers who experienced high costs without satisfactory service expressed particular discontent, leading to a polarized perception of the company's overall reliability and value. --- Read less