Reddick & Sons

In analyzing the reviews, several recurring themes emerge regarding Reddick & Sons:Professionalism and Efficiency: Many customers praise the technicians for their professionalism, explaining problems clearly and completing repairs efficiently. Numerous individuals highlighted the quick diagnostic skills of the technicians, with examples noting that issues were assessed and resolved in a timely man... Read more

In analyzing the reviews, several recurring themes emerge regarding Reddick & Sons:Professionalism and Efficiency: Many customers praise the technicians for their professionalism, explaining problems clearly and completing repairs efficiently. Numerous individuals highlighted the quick diagnostic skills of the technicians, with examples noting that issues were assessed and resolved in a timely manner.Customer Service: Reddick & Sons received commendations for their customer service, with multiple customers mentioning the responsiveness of both the technicians and the office staff. Calls and emails about scheduling or issues were often managed swiftly, leading to a positive customer experience. Some reviewers specifically noted the effective communication regarding arrivals and the processes involved.Expertise and Knowledge: Technicians are frequently commended for their technical skills and knowledge. Reviews consistently reflect that they provide thorough explanations, offer helpful advice, and display a strong understanding of complex HVAC, plumbing, and electrical systems.Pricing Concerns: While many customers found the pricing fair and competitive, there are instances where some felt that charges were excessive compared to expectations, particularly surrounding service fees and labor costs. Specific mentions of being quoted high rates for seemingly straightforward repairs contributed to dissatisfaction in select experiences.Mixed Experiences: There are a few notable exceptions where customers expressed significant dissatisfaction, particularly regarding negative interactions with certain technicians. These experiences were often tied to perceived upselling or lack of follow-through on repairs. However, it Read less