Review and analyze now for company Mallick Plumbing & Heating and provide the analysis in the discussed format for the following reviews: '''Billy and Bryce were friendly, professional, and knowledgeable. They identified the broken part in the (very old) toilet that had sent water shooting out onto the floor from the back.
I have had so much trouble with it over the years that I decided to replace it. Billy went over the options and helped me select one, then he went to get it while Bryce took out the old one.
I appreciate Mallick for working me into the schedule on such short notice, and I appreciate Billy and Bryce for staying late on a holiday Friday to take care of this problem for me. Updating my review because shortly after it was placed, I received a call saying the parts were in stock and someone could complete the repair work that same week; and I also received a call from a manager named Jeff.
He saw my review and reached out to learn more about the situation I experienced, and he was extremely professional. The plumber who came to perform the work was also very professional: he arrived on time, completed all the work with minimal disruption to the home, and sent a summary email with before & after photos the same day.
My estimate and experience with the office staff was subpar, but the quality plumbing service and management really made up for it. CJ came by and fully assembled my new PRV, installed two shut-off valves, and my tankless water heater with ease.
He was very informative, neatly set up the area, and went the extra mile in helping me move my 22-year-old water heater to be removed by a collector. Compared to other estimates, this company was very reasonable, and the quality of the work is excellent.
Would highly recommend Mallick's Plumbing and the technician CJ for future projects! (5) ~ Excellent job! We had to upgrade our local Water Shut-off valves and Brandon B. did a great job! He also consulted on future jobs we were considering.
And their detailed invoices contain photos of the completed job too. Would definitely recommend for your Plumbing needs:) We are very happy to recommend Luis and Mallick Plumbing.
It's never pleasant to need an emergency visit from a plumber. It was a big relief when we were told Luis would be able to come out.
He arrived promptly and took care of our problem in a professional and neat manner. He also educated us on how to treat our system going forward.
Brandon did a great job! He arrived on time and quickly found the source of our problem. He also replaced the old water shut off valves and connect the new faucet in no time.
I highly recommend Mallick Plumbing and Heating! We had a tough problem with our bathroom shower leaking. Chuck found a way to get it fixed and potentially saved us thousands of $ by not needing to break through tile / drywall! Thank you Chuck & Mallick! John Mallick plumbing and heating was quick to come out and give us an estimate for the work that needed to be done.
Remy Lopez did an outstanding job on 5 water related issues In our home. He quickly diagnosed our problems and prioritized our needs.
Remy is personable, knowledgeable, and was a delight to work with. Thank you.
Always knowledgeable, great scheduling, trust their work. And always very friendly and professional techs, like CJ.
I highly recommend Mallick. Had a utility sink replaced.
Abbas and Kollie from Mallick came on time and were very professional. I liked how Mallick provided a picture and name of the technician before hand for safety.
Abbas kept me apprised of the progress as they went and explained what they were doing. My sink and valves were replaced to my satisfaction.
We had a Toto toilet serviced today by Brandon Bennett. Brandon was on time, professional, courteous, knowledgeable and efficient.
He took the time to explain how he repaired the toilet and then to show me that it was now working properly. And, then on his way out, he even took a look at another plumbing concern I had (that just required a little time and explanation).
Really nice of him to spend a few extra minutes advising me on a matter he wasn't even called out for. Very impressed with Brandon and, overall, with Mallick Plumbing - the appointment process was extremely organized, efficient and transparent.
Just a great experience all the way around. Thank you.
Had Mallick give me an estimate to replace two hot water heaters. They gave me a price of around $9,000 which was quite high.
Found another plumber who did it for less than a third of that. We called Mallick today to repair our leaking kitchen faucet and replace it with a new one we purchased.
It turned out we had a clogged pipe preventing the flow of warm water as well. Mallick and specifically our technician Luis Lemus diagnosed and cleaned the clog and we were good to go and back to normal; just before a busy weekend.
Thanks for your great service! multiple jobs requested. they came prepared and ready to complete all 3 jobs helpful very good commitment about what needed to be done and completed it in less than 3 hrs.
Roberto and Luis were both outstanding ! thank you My new to me townhouse had a water heater that was at least 14 years old. Although it was still heating water and not leaking, it did make some grumpy aging noises.
The plumber I had used when I was renovating last summer was unavailable and going to be out for a long period of time. His voicemail recommended Mallick.
I called Mallick and they were very personable over the phone. Due to COVID-19, I got to do a virtual call with Dale.
I pointed out all my concerns and he asked for me to zoom in on some points of my old water heater. He said he would work on a quote for me and get it to me.
And he did. Quote came quickly.
I reviewed, but also wanted to get some other quotes for comparison. I used the Yelp option to send out a request to other plumbing companies.
I did get replies, but only one other plumber gave me a quote. Others said they'd call to schedule a call but didn't.
So, I ended up with Mallick. I mentioned that the quote was a bit higher than expected.
Dale reviewed some options and we settled on a plan that would work for me for the next decade. Dale ordered the water heater and other parts.
Within a week or so, Katee from Mallick called to schedule. Tyler showed up at my house bright an early the day of the appointment.
I thought it was going to be two people, but it was just Tyler. Thankfully, my water heater closet is on the main level and right at the front door so he didn't have too far to go! Took about 4-5 hours for the new water heater, expansion tank, and all the other bits and pieces to get installed.
Tyler was informative and explained what I needed to know about the new water heater. While he was wrapping up, I had asked him about some other issues about the pressure valve and other pipes that probably needed to get checked and replaced.
Tyler quoted it out for me so I had what I needed to research. Good thing Tyler and I had chatted about it cause something wonky was happening with the water/pipes in the house.
I got a lot of water hammering noise throughout the weekend. Draining everything and hoping air would get back into the pipes didn't help much.
So, I called Mallick and asked Tyler to come back out. He came the next day and changed out the pressure valve.
and checked for other issues. He was going to change the valve under the water meter for me, but had to have WSSC come out to fix the valve at the curb to turn off the water.
After WSSC came out and fixed the valve at the curb, Tyler came back out to finish changing the valve. Good timing cause before he arrived, I could hear a toilet tank refilling.
Tyler checked it out, did the dye test and there's a leak. So, once the parts come in, he'll be back.
Mallick is following COVID precautions. Tyler has a mask and gloves.
He's also mindful of property wearing booties over his shoes inside the house. Also careful to make sure the door is closed as he goes in and out of the house to his work truck.
Incredibly polite. Definitely recommend Mallick Plumbing.
#MOENFLO10 Yesterday was Sunday, I sent an email to Mallick Plumbing & Service to request for a service for my water heater which was only about 9 years old. Today is Monday and I received a call in the morning and asked me when I wanted them to come out.
They did come less than an hour. The whole work took about 4 hours to remove my old water heater and install a new one plus replacing a dual check valve backflow preventer.
The service was great and Luis and Ethan were knowledge to explain things to me. They wore shoes cover when walking inside the house which was nice.
Everything went well, and now I have a new water heater to enjoy. However, by comparing the price from 6 years ago, it went up more than double.
I didn't expect the price would be that costly. Brandon came to assess my Toto toilet.
Asked him what the price was to replace it instead of repair it. Said he would need a minute to get the price from his computer in his truck.
Left at 12:00. 1:00 came by, and he still had not returned.
Needed to return to work. Meanwhile, he sat in his car on my street and did not return to my house until 1:20, 5 minutes after I texted the office that he had abandoned the job.
He then returned to his truck, where he sat on my street until 2:15. I guess he really wasn't that busy if he could sit for 2 hours in his van parked on my street.
Oh, and he had called asking if he could come early because he had "a very busy day ahead of him." Needless to say, we won't be using them again. Insensitive and disrespectful of client's time.
1 hour to quote the price for a new toilet? Seriously? It took me exactly 43 seconds to find the price on Google. Surely, it wouldn't take them 59 minutes and 17 seconds to figure out how much they would charge me to install it...
Mallick Plumbing came out to assess my mainline blockage and wow! The Service Technician Brandon was extremely knowledgeable and helpful in explaining the extent of my issue. I felt very comfortable and confident getting to a resolution.
Brandon was professional and poised. He explained the pricing upfront and I didn't feel pressured or rushed, no upselling just a few a good options to choose.
Brandon worked diligently and resolved my mainline blockage - it wasn't easy. Very satisfied with the service I received and the pricing matched his level of effort.
Would recommend Mallick (Brandon). I am very pleased with the service that Mallick Plumbers provided after another company dropped the ball.
Jose was the name of the plumber that provided great service. He explained where the shit off valve was located in the crawl space.
He was very polite and wore booties in the house. I would recommend this service to everyone.
CJ and Abbas diagnosed my problem with my basement flood which was different than what I assumed. Very professional! Arrived to install gas valve connection on new gas range.
Job went smoothly without any delays. Eric and CJ were professional and friendly.
The cost was significant but not unreasonable. We were charged $800 for 3 hours service, while we were told at beginning that it would be $190 first hour and $140 following hours.
I think too expensive, I would not recommend. This to find the leak.
I have used Mallick for a number of larger plumbing issues around our home and they have always done a great job in the quality of their team and the work that was completed. Today I just needed a garbage disposal installed.
Eric was the service tech and did a great job and also identified two other items that also needed to be replaced that if I had done this on my own, I would have missed. So, Eric saved me time, frustration and provided great value on this more "simple" project.
We had an issue water hammering, this guy came and changed outside faucet. we paid $650 but did not solve anything.
He said we need to change valve, estimate $1130. we are having an even worse hammering.
I am not happy what they did. Need to find another person We wrote 5+ plumbers on yelp about replacing our outdoor faucet and prices were really high! So on a google search Mallick had really good ratings, so I called and it was a free consultation as long as they didn't have to take anything apart.
So he showed up on time and even called beforehand. The price really fair and was what it should be.
FInally a good reliable plumber! Chuck and Jose were sent out to evaluate and complete the job They checked all other toilets were flushing properly Offered to give me a quote but I had already decided I wanted Mallick plumbing &heating to do the job When I called.I was told up front what the fee was for the dispatch and estimate . I was scheduled for between 8:30am-10am I was called no later than9:15am to be alerted they might be running late due to traffic.
ChucI and Jose tried all other options before "snaking" the toilet They kept me informed thought to let them know what they were doing. Could not have had a better team come to my home.
Highly recommend them to anyone looking for plumbing jobs We had pipes break during the cold snap they came out and quickly evaluated the situation and was able to get the water back on highly recommend I will come next time I need a plumber. They're coming back out to do some follow up work as well.
Thank you Kevin and Connor for great service Margaret Mallick Plumbing has helped several times with plumbing issues in my home. I find them to be professional, courteous, and skilled in what they do.
Today was no exception. Luis Lemus and his assistant installed a new water heater.
They did an excellent job and left the site in immaculate condition. I highly recommend them.
My dog was even pleased with them! I had a leak appearing on my dining room ceiling and called Mallick. Remy Lopez came out and within 15 minutes he was able to determine the source and fixed the problem quickly.
I've always been impressed with the responsiveness, courtesy and expertise I've experienced with Mallick in the past, and Remy was no exception. Highly recommended and reasonable priced to boot! NEW TOILET INSTALL: Supplied my own new toilet, they supplied $18.85 in parts and two hours labor costing $610.00 (Yes, six hundred ten dollars.) You be the judge.
Another company doing work on my house yesterday told us they could smell gas in our basement and identified the source of a small leak in a gas pipe. My wife and I could not smell it - the leak was tiny - but it was there and it was leaking.
I was then able to get Mallick Plumbing to send someone over within hours - on a Friday! - to fix the pipe. Tyler and his colleague did great work and stopped the leak within 1.5 hours.
I am super relieved. I was very impressed with Mallick's responsiveness and professionalism, and I would happily recommend them to anyone in the area.
Do note that they charge by the half hour, but to be able to go into a weekend not worried about a gas leak was totally worth it. Billy was amazing.
Very friendly and courteous, explained everything as he went about doing his work. I definitely recommend him and his services.
I live in a 51 year old house and the toilet began backing up. Mallick came on short notice and over the course of two days and 9 hours, they completely cleared my 50 year old sewer line and showed me videos to prove it.
The technicians, led by Luis Lemus, left my house spotless and sweet smelling. I have used Mallick for many years and recommend them.
We were very impressed with Luis' service fixing our water leak. He took the time to inspect the problem and the surrounding areas giving advice for what could be additional areas needing work.
We appreciated his simple to understand explanations and honesty during the entire interaction. Thanks Luis! Dale and Jacob did an outstanding job troubleshooting our leak that developed in our kitchen and garage area of our townhouse.
Their customer service skills and professionalism are truly incredible. They were both meticulous and they took the time to really listen too and address all of our concerns.
We highly recommend these professionals for any an all emergencies that you may experience in home ownership. Excellent services and fairly priced.
Would definitely recommend and will call them again when needed. Very responsive.
Very efficient. Very professional! Got the job done in record time.
Very transparent with all the charges. All in all I would recommend them! Our tech was: Conner.
I book online with this outfit Five days ahead of the appointment date. I indicated all the details about my electric water heater that needed repair.
I even included two photos of it and its location in a loft closet. I got an email back confirming it.
On the day of the appointment I waited all morning and finally texted them when no one showed up. I got a text back from a Christina that wanted me to call their office to confirm the appointment.
It was as if they knew nothing about it. Totally irritating.
What' the use of booking online if they don't come out. CLOWNS!!!!! I would have loved to use them but they couldn't give me a quote for a standard disposal replacement.
Essentially they charge to give a quote, which makes me question their pricing practices. Everyone should be able to receive a standard quote so they can compare companies before moving forward.
Best way to ensure a good experience. I previous called Mallick plumbing to snake my main drain in 2021.
Both times in 2021 they charged me around $450. I called them back today (9/30/22) to do the same thing and I asked the girl who answered the phone to confirm the price and she refused to saying only the plumber can give me a price when he comes out.
When the plumbers arrived they quoted me $900 minimum to do the same job. When I asked why double the price they said their prices have gone up twice since last year.
He also said they have standard prices so the girl on the phone should have told me what they charge. Clearly they are raising prices just because other prices are going up and they are doing the same for no reason.
Avoid Mallick!!! Take the time to call around and get prices. I called in the morning; Mallick sent Jacob at noon.
He gave us an estimate for clearing the stoppage at our kitchen sink, and came in well below it. He also evaluated the condition of our garbage disposal, which we thought we'd replace, and not only pronounced it in good condition but showed us comparative photographs to prove it.
He was always respectful, tidy, and seemed to have our interests at heart. He also sent us proof of Covid vaccination and was masked and booted throughout.
A good experience overall. The guy fixed the issue, unfortunately he hung around (on the clock) and didn't tell me he was done.
He just waited around, until I ask,"Are we done?" He said yes and I'll go clock out now. He basically double the cost because he went over 30 minutes, by 8 minutes.
Wasn't illegal or anything just felt a little unethical. But luckily I can't always use another firm.
I would just advise anyone to watch them and ask over & over are you done? And make sure they stop the clock. I contacted them to fix a bursted pipe.
The receptionist was professional and courteous and kept me in the loop throughout the process. The plumber came on time and was covid compliant.
Their rate was reasonable. In a nutshell, Mallick Plumbing is reliable and they make it easy to solve your plumbing issues.
From initial phone call to work completed, this company does not disappoint. Our plumber was Jason and he is hard-working, smart, and a great communicator.
He did a very tricky install for us and it was perfect! #MOENFLO14 #Topnotch. #Responsive Jacob responded within a couple of hours of my call about a leaking 24-year old water heater and other issues.
He replaced the unit the same day by quickly sourcing it and acquiring all necessary parts. Also installed a mixing valve and pressure control unit, replaced a leaking hose bib valve, and after inspecting exposed pipes he found and repaired a copper pipe where a pinhole leak was forming.
He prevented a flood by doing so. Jacob is meticulous in his work, his pipe work looks great and everything functions perfectly.
Jacob worked until past midnight to finish the necessary work so that our water service was restored. He's a true professional who takes pride in doing an excellent job, and it was a pleasure to have Jacob in our home.
Jacob made a service call to my home for shower faucet repairs. As he was inspecting his work he noted that the water pressure was too high.
He came back to replace the pressure reducing valve. He did a great job.
I am very pleased with his work and professionalism. While he was here he identified another bad faucet and was able to repair it on the same call.
I highly recommend Mallick Plumbing. Brandon responded to a service request a few weeks ago.
He was very professional and answered all my questions. He wore a mask and cleaned up when he was done.
I recommend Brandon and Mallick Plumbing. Listen, no one likes to deal with the crap (pun intended) that comes along with regular household plumbing maintenance.
But dare I say that Mallick Plumbing actually made the experience enjoyable? After my kids clogged the toilet for the 468th time, i tried unclogging with a plunger and ended up covered in the contents of the toilet. After seriously considering adopting out my children, I wiped my tears and called Mallick.
They answered immediately, listened to my problem and dispatched a technician immediately. Saint Michael Snyder arrived at my door with a positive attitude and a plan.
Not only did he educate me on what was actually going on, he gave me options. In the end, he saved my sanity and my bank account.
Would absolutely recommend Mallick Plumbing to any and all in the Moco area needing a speedy fix for a sh*tty day. Mallick Plumbing was fast to respond to our leak.
Our plumber Rob arrived on time and discovered our issue within minutes. He went right to work and was done quickly.
Rob was very friendly and thorough when discussing options. We will definitely be using them again! I had an emergency after Washington Gas said that there was a gas leak from the meter from the regulator and they said that it needed to be replaced immediately.
They were able to send someone over in a few hours and although the cost was on emergency rates, the pricing was still competitive among other companies and were very responsive. They had someone come over beforehand to check the leak to see what part needed to be replaced before they had the technician come over which was very helpful.
Troy was very knowledgeable and explained things in layman terms so it was easy to understand. I would highly recommend Mallick Plumbing & Heating for future issues.
I had my old sump pump ( turns out it was 30 years old) and it didn't hold up against all the rain we had towards the end of December and there was about an inch or so of water all across my basement. Ugh.
After spending about $1700 getting a company to clean up, I knew I needed a sump pump. Mallick came quickly and offered me three different sump pump options and I chose the higher end one but I wasn't pushed towards one out the other.
I think my plumber was Jeff, and he was extremely helpful and because I have an unfinished basement, he reviewed my current plumbing while there, since it was easy to see, and let me know I will need to have my water heater replaced because a pipe is bending under weight under this balloon like thing attached to the heater. He didn't notice anything else.
I'm going to have this sump pump and see how it does with the rain that will eventually come and hopefully it will show me if I really need to have the basement waterproofed, or if the sump pump was the problem. Mallick plumbing is really excellent.
I called and was able to get someone to come to my home the next day to fix an overflowing utility sink. Jacob came on time and worked quickly.
He explained what was wrong and how he would fix it. The pricing is very reasonable and fair.
After reading their reviews, we expected great service. Instead, we got a $475 bill for a look around and then a personal visit to say they couldn't help us with our issue.
I'm fine with being open about our needing a different type of firm for the work, but don't go cashing the check I wrote for nothing to be done. They said they'd look into the ridiculously high fee, but we never heard from them again.
Update: Mallick reached out to us about the situation. They did work with us to resolve and the company they referred us to (waterproofing) has been great.
They also refunded our check and attributed the charge to a miscommunication between the office and the worker who came to our house. I'll give them 3 stars after this resolution Mallick is my top and only choice for plumbing.
I know this from experience with sub-par plumbing companies in the area. Please trust me when I say that the little bit of extra cost in getting work done by Mallick is indeed worth the peace of mind that your toilets aren't running and wasting water, that your garbage disposal isn't leaking, etc.
All work that Tyler Smith (Service Technician) has done over the years has remained solid and withstanding the challenges in our home. Tyler can fix and install and has a depth of knowledge when it comes to various aspects of plumbing so I would recommend asking him questions, I know you got them.
Thank you Tyler and Mallick for delivering quality while taking precautions during this pandemic. A+ work! I had a ball valve spring a pinhole leak in my drop ceiling on a Friday night and called Mallick for emergency service as I could not turn my water on.
A technician came within a few hours and was able to quick identify the problem and stop the leak. He cut off the bad valve and put a cap on it so it would not leak anymore, it look all of 20 mins.
My issue is that this quick repair cost me $450 and I still do not have a working valve for my outside faucet. I need to have a plumber come back during normal business hours to actually put a new valve on, which will cost several hundred more dollars.
IMO this is borderline price gouging and taking advantage of customers in an emergency situation. I will not use them again for this reason, and will find a plumber less focused on making a quick buck.
Again, the technician was competent, friendly and fixed the problem, but the price gouging leaves a bad taste in my mouth. Good Luck Mallick plumbing was recommended to us by a friend, and we were not disappointed.
They came out within 24 hours of calling to replace a section of pipe that was leaking. Provided suggestions to prevent the same leak in other pipes (water filtration system to remove chlorine and prevent corrosion of our copper pipes) and connected us with a water remediation company who came out same day.
Observed covid protocols and social distancing etc. Would definitely recommend Mallick Plumbing to other homeowners.
Responsive, fair and did not try to take advantage of a shower leak they diagnosed properly in a short time. Solution was implemented and no problems since.
When I first moved back into my house, my daughter-in-law suggested I call a nationwide plumber. What a mistake.
Among other things he installed a toilet so that the door could no longer be closed. After looking on line at reviews the next time I needed a plumber, I called Mallick.
They have been my plumber of choice for the last four years. Tyler, my service technician, has always done an outstanding job.
This company provides prompt, reputable service and is in my local area. Terrific.
I bought a condo that had recently been renovated. Was surprised to be greeted my first morning here with only lukewarm water in the shower.
Called two other plumbers first -- one ignored me, and the other couldn't get to me soon enough. Mallick was able to schedule me quickly, and quoted their rates up front.
Before the plumber began work, he double checked to be sure I knew their rates. He quickly diagnosed and fixed the problem, and I no longer feel like I'm camping in my own home.
My sense is they're not the cheapest around, but frankly I would have paid them just about anything to have a hot shower. I'll use them again if I have need for another plumbing repair.
Gas hot water heater installed when promised. we are very satisfied with their workmanship I had a seriously clogged toilet and iffy draining tub on a Friday afternoon.
I got lucky because a crew happened to be nearby - they came, they plunged, they conquered! SUCH a relief. Thanks guys! I had a wonderful experience with Mallick.
When I called, the receptionist was very kind and pleasant. They were able to give me same day service at a reasonable price.
The plumbers came and replaced my broken garbage disposal with a new one while observing the CDC guidelines regarding proper distance and preventative measures. I would definitely use Mallick again and refer others to their services.
This company was great - efficient, thorough, knowledgeable, professional! Chris' guys worked so hard to replace my tricky hot water heater! Dale and Chris were very professional in diagnosing the exact location of a leaking pipe in my townhouse garage and kitchen. After talking with Dale he really troubleshooted the issue on the phone.
He is a "genuis" in immediately resolving this ongoing issue. I would definitely call Mallick again for future plumbing problems and recommend to my friends likewise.
He also recommended a water filtration system to prevent pinholes and corrosion of my copper pipes due to hard water. Dale and Chris listened to a customer's concerns and offered excellent suggestions.
Thank you for sending these professional plumbers. Sadie B.
The technician came earlier than expected so I did not have to wait around which was nice. The technician was very courteous and explained to me in an intuitive way as to what was causing my plumbing issue.
He also showed me the benefits of the tools that he was using and solved my plumbing issue. I will definitely call Mallick again for any future plumbing issues.
They are an excellent company. Mallick Plumbing has been the plumber of choice for the apartment community I manage for 14 years.
I have had them repair everything from simple plumbing repairs to installing tank-less water heaters and fire hydrant problems. We have had issues arise on nights and weekends; they are always there to help.
Just like with everything in life sometimes things don't go as anticipated and the job costs change and they are up front about it every time. Every single employee we have encountered has been awesome; Dale, Mike (there are a few of them), Chris, Danielle, Sam, Brian, Jeff, Ken, and even Bobby.
I'm sure I missed many more. If I did please know you are all great.
Sure you may pay more than other companies but you likely will not get the years of experience they look for when searching for new employees. In addition you may not get a company that has 24 hour service.
In my opinion you will not regret calling Mallick. I have used Mallick for four different tasks, with Mike S.
being my designated plumber. Pros: -Mike is the man.
Not only is he super nice and thoughtful, you can tell he knows his stuff inside and out. -Scheduling is always easy via phone or Yelp.
-Prices are reasonable. Cons: -None! Very happy I went with Mallick Plumbing for my small service needs.
My toilet fill valve was leaking and I needed a new water Supply Line. Mike S was a very polite and knowledgeable plumber and he was in and out within 35 minutes.
Very easy to schedule and work with. Will be using them again in the future.
Saturday afternoon we learned there was a mild gas leak and the builder never put a termination kit on the gas pipe for the cooktop 22 years ago. Mallick answered the phone and had someone out within 2 hours.
They stabilized the leak and returned on Sunday with parts to fix the pipe. They were great at keeping me updated and everyone was amazing! I requested a quote from this company to replace our water heater.
The quote was incredibly high, in fact I let the technician, Jacob, know that his quote was thousands dollars higher than comparable competitors and I asked him if he can elaborate more on the different on price. The guy said that he will give a very detailed quote that he elaborated on only after sitting in his van parked in our driveway for two hours (that was pretty ridiculous) even after I requested that he send the info by email.
In the quote, that was far from detailed, I did not find that they do any "state-of-the-art" work. Indeed on the same visit I asked about replacing a cast iron sewer stack pipe with a no-hub cast iron pipe and Jacob told that would be extremely difficult and expensive, other companies provide me reasonable quotes for the same job.
Chad was the technician that came to my home. He diagnosed the toilet problem within seconds and fixed a few other things for us too.
Also gave plumbing tips to help us avoid problems in the future. Price was fair and work was Excellent! We definitely will be doing business with them again.
I had a clogged pipe from my kitchen. This was very urgent because the kitchen sink and dishwasher were not going to be able to drain without making a huge mess in the basement.
They came within a few hours of making the call, were quick with knowing what to do, resolved the issue and gave recommendations on how to avoid the same from happening again. Pros: Mike was terrific.
He was punctual, able to unclog my sink, and knowledgeable. Cons: Shannon provided a quote, but failed to list potential additional fees.
When I spoke with Jasmine on the phone, I informed her that I needed the snake machine. Even after stating this, she failed to mention that there was an additional fee to use the snake machine.
I realize that she probably thought I didn't know what I was talking about, but I knew this because I snaked my sink twice and needed to bring in the big guns. Had I received an accurate quote for $310 to unclog my kitchen sink and buy the special enzyme powder, I would have used somebody else.
I am appreciative of Shannon for displaying excellent customer service skills and charging me for the hourly rates I was anticipating as I wasn't aware of additional fees when agreeing to use Mallick. Learn from me: DO NOT put spices down the kitchen sink when cleaning out your pantry.
Mallick's Plumbimg was awesome. Called on a Friday night for an emergency issues in the basement.
The dispatcher made great suggestions and sent Jacob out the next morning to complete the work. Jacob was punctual, courteous and professional.
He informed me of the work to be completed and performed a great job.. I would highly recommend them and use them again in the future.
I can't recommend Mallick plumbing enough. We needed a hot water heater and the process was quick and easy.
They technician doing the assessment was very clear that while our heater was still working it was very very old and it was just a matter of time before we had a big issue. He didn't seem to be an alarmist in general so I trusted when he said if we didn't want a mess on our hands we needed to act fast.
They were very accurate about their appointment windows and went above and beyond when I needed a CO detector prior to inspection (totally my fault, but they helped me out). Give them a call for your hot water heating needs! Have mixed experience about the company.
It wasn't very easy to schedule a visit but the technician was extremely thorough and friendly, however, after the visit I was frustrated with their slow and non-responsive nature when it came to getting an official quote. I decided to use a different service provider as the quote is expensive to competitor.
Mallick provides good quality work. The prices are now unbelievably high.
For instance, for snaking a kitchen drain for 30 ft, Mallick charged $407 while another equally good company will charge about $180. Changing the flushing system of a toilet would cost $475 by Mallick, while the other company charged $135.
I am very disappointed. Frank installed a replacement copper water line and saddle valve for a new refrigerator.
He explained the steps involved in the process before starting this work. He communicated with me throughout the process in a professional and pleasant manner.
He was respectful of my property and cleaned up all areas that he worked in after he completed the job. I will request that Mallick send Frank to do the job for any future plumbing issues I may have in my home.
Great experience from the woman that helped on the phone to Dale coming to the rescue ! Appreciate the quick response and turnaround. Great communication too !'''.
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“I highly recommend Myers and Myers Plumbing. Montelis did the work himself and he was both good at...” according to 7 users
