Clarksburg Plumbing

Clarksburg Plumbing exhibits significant inconsistency across all dimensions. While professionalism scores moderately (68) with strong mentions of punctuality and communication in positive reviews, numerous complaints about no-shows, rescheduling, and poor responsiveness substantially lower the score. Pricing is a major weakness (45), with recurring complaints of excessive diagnostic fees, inflate... Read more

Clarksburg Plumbing exhibits significant inconsistency across all dimensions. While professionalism scores moderately (68) with strong mentions of punctuality and communication in positive reviews, numerous complaints about no-shows, rescheduling, and poor responsiveness substantially lower the score. Pricing is a major weakness (45), with recurring complaints of excessive diagnostic fees, inflated quotes, and charges for work not properly completed on first visit. Project completion (62) is hampered by multiple reports of incomplete work, callbacks for failed repairs, and abandoned jobs. Experience (72) shows solid technical capability when work is completed, but is undermined by quality issues, misdiagnosis, and failure to stand behind warranty work. The company demonstrates a stark pattern: excellent work quality and professionalism on major projects contrasts sharply with predatory pricing practices, poor follow-through on smaller jobs, and inconsistent customer service. Read less