A-E Plumbing Heating & Ac

The experiences shared in the reviews vary widely, revealing a blend of sentiments towards A-E Plumbing Heating & AC. There is significant praise for the promptness and efficiency of the service provided, particularly emphasizing the expertise and problem-solving abilities of the staff, particularly Eric. Customers appreciate the fair pricing compared to competitors and frequently mention their wi... Read more

The experiences shared in the reviews vary widely, revealing a blend of sentiments towards A-E Plumbing Heating & AC. There is significant praise for the promptness and efficiency of the service provided, particularly emphasizing the expertise and problem-solving abilities of the staff, particularly Eric. Customers appreciate the fair pricing compared to competitors and frequently mention their willingness to support a local business with a good reputation. Conversely, there are serious concerns raised about unprofessional behavior from staff members and poor follow-up service, especially in instances where problems persisted after installation. A recurring theme is dissatisfaction with communication, especially regarding callbacks and follow-ups for unresolved issues. One reviewer specifically noted a rude interaction that soured their perception of the company, highlighting a lack of professionalism that contradicts the positive experiences of others. Several reviews indicate a strong sense of loyalty towards the company among some customers who have relied on their services for years. However, the reviews also reflect significant frustrations, particularly in cases where customers felt ignored or dealt with unprofessional attitudes despite seeking solutions. In summary, while A-E Plumbing Heating & AC has cultivated a base of satisfied customers, their reputation is marred by inconsistency in customer service and unresolved issues, suggesting that while they may excel in technical aspects, there Read less