Stan Perkoski

The reviews reveal a consistent pattern of negative experiences with both service quality and customer support at Stan Perkoski's Home Services. Key persistent issues highlighted in the reviews include:Poor Communication: Multiple customers reported miscommunications regarding service calls and appointment schedules. This led to significant frustration, as customers were often left waiting without... Read more

The reviews reveal a consistent pattern of negative experiences with both service quality and customer support at Stan Perkoski's Home Services. Key persistent issues highlighted in the reviews include:Poor Communication: Multiple customers reported miscommunications regarding service calls and appointment schedules. This led to significant frustration, as customers were often left waiting without proper updates or follow-up on their requests.Lack of Transparency in Pricing: A recurrent theme is the unexpected charges that exceeded initial estimates. Customers felt ambushed by additional fees, such as diagnostic fees and charges for repairs that were not initially discussed. Many reviews describe scenarios where total costs were not clearly communicated upfront.Subpar Work Quality: There were serious complaints about the quality of work performed. Customers highlighted concerns regarding incorrect installations, failure to address issues effectively, and in some cases, damage caused during the service. This has contributed to a lack of trust among clients, as some felt cheated by the services rendered.Customer Service Deficiencies: Several reviewers noted inadequate customer service, especially in handling complaints and resolving issues. There were instances where customers found difficulty in reaching representatives or felt that their concerns were dismissed.Positive Experiences Are Rare: While a few reviewers did acknowledge positive interactions, they were primarily overshadowed by the largely negative feedback from others. The general sentiment is that many felt they did not receive the value promised by the business.Misrepresentation: Some users felt that the company misrepresented their local status, leading to further dissatisfaction when they realized their inquiries and appointments were managed from a remote location. Overall, the tone of the reviews suggests a critical view of Stan Perkoski's Home Services, with widespread reports of dissatisfaction driving potential customers to consider alternatives. The feedback implies a need for the company to address these fundamental issues to improve their reputation and client trust. Read less