Overview of Company Customer Sentiment Analysis in January
Royal Plumbing Heating & AC has received a mixed response from customers over the last month. Positive reviews highlight prompt service, knowledgeable technicians, and effective problem resolution in some cases. Noteworthy mentions include commendations for specific employees like Khalil and Lauren, who demonstrated professionalism and courtesy. However, a substantial number of negative reviews po... Read more
Royal Plumbing Heating & AC has received a mixed response from customers over the last month. Positive reviews highlight prompt service, knowledgeable technicians, and effective problem resolution in some cases. Noteworthy mentions include commendations for specific employees like Khalil and Lauren, who demonstrated professionalism and courtesy. However, a substantial number of negative reviews point to issues surrounding customer service, lack of accountability, perceived incompetence of technicians, and difficulties with the company Read less