Perti Plumbing, Heating & Air Conditioning

The reviews reveal a dichotomy in the customer experience at Perti Plumbing, Heating & Air Conditioning. Positive sentiments arise primarily from the quality of service and the professionalism of the staff, particularly in interactions with Lou, who is valued for treating both employees and customers with respect. Most positive reviews commend the company for its thoroughness, such as taking preca... Read more

The reviews reveal a dichotomy in the customer experience at Perti Plumbing, Heating & Air Conditioning. Positive sentiments arise primarily from the quality of service and the professionalism of the staff, particularly in interactions with Lou, who is valued for treating both employees and customers with respect. Most positive reviews commend the company for its thoroughness, such as taking precautions with drop cloths and providing clear communication throughout the service process. However, negative sentiments emerge predominantly around the issue of pricing and the quality of certain installation services. One reviewer expressed frustration over what they perceived as exorbitant charges for a camera inspection, leading them to opt for another plumber altogether, who offered a more affordable solution. This concern for transparency and value for money was echoed in another review where an installation led to practical flaws Read less