Fosh Plumbing & Heating

In the recent reviews for Fosh Plumbing & Heating, the overwhelming sentiment is one of satisfaction and appreciation for the service provided. Customers frequently praise Jim and his team for their responsiveness, often noting that they were able to address plumbing emergencies quickly, even outside of regular office hours. This prompt service appears to establish trust and loyalty among customer... Read more

In the recent reviews for Fosh Plumbing & Heating, the overwhelming sentiment is one of satisfaction and appreciation for the service provided. Customers frequently praise Jim and his team for their responsiveness, often noting that they were able to address plumbing emergencies quickly, even outside of regular office hours. This prompt service appears to establish trust and loyalty among customers who have used them for years. Customers especially commend Taylor, one of the technicians, for his ability to clearly explain issues and potential solutions without pressuring them on pricing. This educational approach stands out as a positive aspect of the service experience, giving the impression that the company values transparency and customer education. Many reviewers emphasize the courteous behavior of the staff, including efforts to maintain cleanliness and care for customers' homes. Reviewers noted little touches, such as technicians wearing booties and masks, contributing to a professional image that resonates with customers who value hygiene and safety. Despite the overwhelmingly positive feedback, there is a notable outlier review that highlights dissatisfaction with pricing, specifically alleging price gouging in a plumbing job that took longer than expected without adequate communication about costs. This review stands in stark contrast to others and raises concerns that practices might vary depending on the service or technician involved. Overall, Fosh Plumbing & Heating is largely viewed as a dependable and trustworthy plumbing service, ideal for both urgent and routine plumbing needs. Most customers express a strong willingness to recommend the company to friends and family. However, potential clients may want to clarify pricing models or estimates in advance to ensure a clear understanding before work begins. Read less