Eric M. Krise Electrical Contractor

The reviews for Eric M. Krise Electrical Contractor reflect a mixed sentiment, with both positive and negative experiences reported. Many customers praised the company's promptness, professionalism, and knowledgeable staff, highlighting exceptional service quality and effective communication. However, there were significant concerns regarding inconsistency in service, with some customers experienc... Read more

The reviews for Eric M. Krise Electrical Contractor reflect a mixed sentiment, with both positive and negative experiences reported. Many customers praised the company's promptness, professionalism, and knowledgeable staff, highlighting exceptional service quality and effective communication. However, there were significant concerns regarding inconsistency in service, with some customers experiencing delays in responses and issues with diagnosing problems correctly. Overall, while a segment of customers expressed strong satisfaction and intent to work with the company again, a notable portion described frustrating encounters that led to dissatisfaction and a decision not to recommend the company. In detail, the positive reviews frequently emphasize the professionalism of the technicians, the efficiency of the work done, and transparent pricing that aligns with estimates. Customers appreciated the quick response times and the capability of the staff, leading to a favorable impression of the overall service experience. Specific mentions of friendly interactions and communication further bolster these positive sentiments, suggesting that favorable customer relations play a critical role in the company's success. Some clients highlighted a willingness to return for future projects, illustrating a sense of loyalty grounded in satisfactory past experiences. Conversely, negative feedback predominantly centers around the company's communication issues and apparent operational shortcomings. Several customers expressed disappointment in the lack of follow-up on queries and discrepancies in service quality, particularly regarding problem diagnosis. Cases of inconsistent assessments about equipment repairs Read less