Charles Messina Plumbing-Electric & HVAC

The reviews for Charles Messina Plumbing-Electric & HVAC reflect a mixed sentiment. Some customers commend the exemplary HVAC service and prompt response times, particularly praising Ben and the office staff for their professionalism. Positive experiences highlight effective problem resolution within a reasonable timeframe. However, contrasting sentiments surface from other customers who express s... Read more

The reviews for Charles Messina Plumbing-Electric & HVAC reflect a mixed sentiment. Some customers commend the exemplary HVAC service and prompt response times, particularly praising Ben and the office staff for their professionalism. Positive experiences highlight effective problem resolution within a reasonable timeframe. However, contrasting sentiments surface from other customers who express significant frustration over a lack of communication and professionalism regarding quotes. Instances of repeated unresponsiveness have led to negative perceptions of the company's reliability. Overall, while some reviews reflect a high degree of satisfaction with certain services, a noticeable portion indicates dissatisfaction stemming from poor customer service and inadequate follow-through. Read less