Budget Rooter

The primary sentiment expressed in customer reviews revolves around feelings of anger and disappointment due to Budget Rooter's actions. Reviewers highlight a lack of communication and respect for property boundaries, as evidenced by the company's decision to perform work on a property without the owner's consent. The incident described portrays Budget Rooter as acting in a manner deemed irrespons... Read more

The primary sentiment expressed in customer reviews revolves around feelings of anger and disappointment due to Budget Rooter's actions. Reviewers highlight a lack of communication and respect for property boundaries, as evidenced by the company's decision to perform work on a property without the owner's consent. The incident described portrays Budget Rooter as acting in a manner deemed irresponsible, as they inadvertently caused damage while attempting to pump a septic tank. A common thread in the review is the refusal of the company to take accountability for their actions. The assertion that they are not liable due to authorization from a realtor, rather than directly addressing the complaints of the homeowners, leaves customers feeling ignored and invalidated. The mention of disputes between the homeowners and realtors reflects poorly on the company's professionalism and raises questions about its operational protocols. Overall, the analysis indicates a significant negative sentiment toward Budget Rooter, with customers advising others to avoid the company due to potential issues with service delivery, accountability, and communication. Read less