Overview of Company Customer Sentiment Analysis in January
Overall, the sentiment towards All-Pro Services is mixed, reflecting a broad range of customer experiences. Numerous reviews highlight commendable aspects, such as timely arrivals, professional installation, and quality work, particularly regarding HVAC installations and replacements. Customers appreciated positive interactions with staff like Bill and his team, noting excellent service and clean ... Read more
Overall, the sentiment towards All-Pro Services is mixed, reflecting a broad range of customer experiences. Numerous reviews highlight commendable aspects, such as timely arrivals, professional installation, and quality work, particularly regarding HVAC installations and replacements. Customers appreciated positive interactions with staff like Bill and his team, noting excellent service and clean job execution. However, this is heavily contrasted by negative experiences, particularly related to customer service, reliability, and perceived pricing practices. Many customers expressed frustration over unreturned calls, scheduling issues, and lack of follow-through. Complaints about high charges without adequate justification and technicians Read less