Trap

The reviews highlight a significant contrast in customer experiences with Trap's. Historically, customers have expressed satisfaction with the company, praising its reliability and the quality of work performed. However, the latest feedback indicates a decline in service quality, with one reviewer specifically unhappy about a recent job that was executed poorly. The reviewer notes that despite m... Read more

The reviews highlight a significant contrast in customer experiences with Trap's. Historically, customers have expressed satisfaction with the company, praising its reliability and the quality of work performed. However, the latest feedback indicates a decline in service quality, with one reviewer specifically unhappy about a recent job that was executed poorly. The reviewer notes that despite multiple efforts to contact the company for a resolution to the issue, there was a lack of response or follow-through from Trap's team. This has led to frustration and dissatisfaction, as the poor quality of work will now require additional time and resources to remedy. Common themes among the feedback include:Prior Positive Experiences: Multiple past experiences with Trap's were praised, indicating that the company had built a good reputation over time.Service Quality Shift: The latest review points out a concerning decline in service quality, particularly in the execution of tasks.Customer Support Deficiencies: There is a significant concern regarding the company's responsiveness to client communication, which can lead to further dissatisfaction if not addressed. The sentiment overall depicts a sense of disappointment as customers feel that the quality of service they once relied upon has faltered significantly. If Trap's can improve follow-ups and ensure quality control, they might mitigate these growing concerns. Read less