D H Plumbing

The reviews for D & H Plumbing present a divided sentiment. Customers express significant frustration regarding reliability and professionalism. Several reviewers reported no-shows or last-minute cancellations, which contributed to dissatisfaction. Moreover, serious safety concerns were highlighted regarding installation issues, leaving customers without functioning equipment and causing further d... Read more

The reviews for D & H Plumbing present a divided sentiment. Customers express significant frustration regarding reliability and professionalism. Several reviewers reported no-shows or last-minute cancellations, which contributed to dissatisfaction. Moreover, serious safety concerns were highlighted regarding installation issues, leaving customers without functioning equipment and causing further damages. However, there are a few contrasting positive reviews praising their efficiency and customer service when issues are handled properly, suggesting that there may be variability in the quality of work depending on the specific team members involved. Detailed Sentiment Analysis: The reviews for D & H Plumbing portray a company struggling with consistency in service quality. Common themes among the negative reviews include:Unreliable Scheduling: Multiple instances where customers scheduled appointments only to experience no-shows or cancellations without adequate communication were highlighted. This has led to feelings of frustration and distrust towards the company.Safety Concerns and Poor Workmanship: Several customers expressed severe worries about the safety of plumbing installations, particularly regarding a water heater that was incorrectly installed and posed a fire risk. Shoddy work also led to additional issues such as open holes in houses, leaks, and damage to property.Lack of Customer Service and Communication: Customers noted unprofessional interactions with staff, including dismissive responses and a lack of follow-through on commitments made by the company. This increased feelings of neglect, especially for those in urgent situations involving leaks and plumbing failures.Mixed Experiences: While a segment of customers reported positive experiences Read less