Sump Pump Gurus

The overarching theme from the review is one of dissatisfaction and distrust. Customers highlight issues such as a lack of communication following the payment of a deposit, with claims that the company becomes unresponsive and inaccessible. The mention of reporting the company to the Better Business Bureau (BBB) and the state Attorney General indicates a severe level of frustration and willingness... Read more

The overarching theme from the review is one of dissatisfaction and distrust. Customers highlight issues such as a lack of communication following the payment of a deposit, with claims that the company becomes unresponsive and inaccessible. The mention of reporting the company to the Better Business Bureau (BBB) and the state Attorney General indicates a severe level of frustration and willingness to escalate concerns. The reviewer's recommendation to seek local plumbers instead of using Sump Pump Gurus further underscores the overall sentiment that clients feel misled or cheated by the company's practices. The sentiment reflects a significant risk for potential customers, as the primary expectation of service and support has not been met, leading to a negative impression of the company. Read less