Review and analyze now for company Make It Drain and provide the analysis in the discussed format for the following reviews: '''Marc was amazing, Quick response, fast service. He quoted me $185 to flush toilet, came to the house saw it was simple so he (without me asking) gave me a discount to $150.
Thank you Marc They came fast and get the job done quick and clean. Service responded fast.
Good value Marc and Ean were so nice and easy to work with. They were professional and punctual.
I had a clogged garbage disposal that I wasn't able to unclog myself. They fixed it quickly and left me the tool to handle it myself if it happens again.
The price was extremely reasonable. I will definitely call them back next time I need plumbing services! We recently moved into a home in Santa Clarita and discovered missing pipes under our home.
I contacted Make It Drain/Ean for a consult and he came that same day, even identified other areas that needed replacing. Once we were ready for the work to be done Mark and Ean explained everything that they were going to do and why.
They arrived on the day of the fix on time (they are consistently early or on-time) and completed their work sooner than expected. The quality of their work is great, cleaned up the space they worked in, and continuously asked if we had questions to be sure we knew what was happening along the way.
Their prices are super reasonable and affordable. We're going to use Make It Drain again for other issues in the future.
Super nice and professional. Make it Drain Marc and his partner are amazing.
They scheduled to come to our house quickly after I called. No charge for coming out, giving the estimate and quickly identified the issue.
They are really good, honest and do great work! I highly recommend them!! We will definitely be using them for any plumbing issues from here on out! How do I put into words how amazing, professional and knowledgeable these people are! I can't tell you how many plumbers I called who simply passed up a "small job" but Marc came same day to take a look at a backed-up bathroom drain in my condo. He explained the problem in detail, how he would remedy it and estimated the cost before going to work.
Being on the Board of my HOA and after my experience, Make it Drain is now listed as the plumber for my building and has since serviced us for several large emergencies that have popped up. Huge thank you to Make it Drain for always showing up and more importantly, for always being honest and putting me at ease.
Marc is highly professional and so efficient. Very timely and friendly.
The perfect detail oriented experience. Always cleaned up after himself.
So focused and I am so grateful to have found him, during. Difficult time in our household! Hands down! Best prices and overall company thank you Marc!! I called for a Saturday emergency service to clear a backed up downstairs shower drain.
After a failed snaking attempt the technician Jesse used his dydro jet to clear the drain. Unfortunately for me, upon running his camera it was discovered the main sewer pipe out was failing.
The job was going to be much larger than just clearing out a clogged drain. While not an ideal situation the technician Jesse was friendly, prompt and communicated along every step of the way.
I only wish I would have called sooner as another company came out a month before, but didn't run camera afterward. Jesse was clear to tell me that anytime the line is clogged like that, a camera should be ran to determine what clogged it.
Well my lesson was learned and in the future I will only be calling Jesse and Make It Drain. I had a plumbing issue this past weekend, So I reached out to an excellent service for help with a clogged toilet and shower drain.
I had met Ean before when he worked on a similar repair in our home, and today I also met Mark. Both of them were absolutely courteous, professional, and confident in their approach to customer service.
They were transparent and honest about the repair process and costs, and there were no surprises or hidden fees. I felt completely comfortable trusting them with my home plumbing repairs, and I would call them again in a heartbeat if I needed their service again..
Thank you and hats off to you both. Gerry, Schoenborn St.
Ean and Marc come to my home several times and did exceptional job. Always cleaned up after Prices are reasonable Highly recommended.
This is a family owned business and I would love to support them. They are really nice and very responsive.
Are they a little expensive? Absolutely! But not as compared to like a Rotto Rooter or a Next Gen. They are decent with their prices.
Crystal and Ean are husband and wife team who are owners for this business. They have done a really nice job when it comes to changing pipes, helping with garbage disposals, drain cleaning, drain clogs etc.
They even work with crawl space, if your pipes are located in the crawl space area. Overall they are good people.
They are good to talk to and very caring when it comes to customers. Ean came out on time and was very professional.
Replaced all my old copper stop valves with new valves. Replaced my two old bathroom faucets.
Took a look at my water heater. Helped me take off my water softer that causes harm to my copper piping.
Thank you Make it Drain. Very helpful and knowledgeable.
Having a plumbing issue can be stressful. They arrived at the time promised .
Extremely professional, and personable. I don't write reviews.
These two gentlemen deserve it! I am so grateful! Give them a try, you won't be sorry.. Thank you so much Ean and Marc ! Marc and his team are awesome.
I had trouble with my kitchen faucet and they fixed it quickly and efficiently. I appreciate that he was available and arrived timely.
I highly recommend this company. So hard to find a trustworthy and reliable plumbing service.
Will be calling them again. Second time customer and super happy with Ean! He first snaked out toilet and then installed another.
Super helpful friendly and quick. Will def recommend and use again if the need arises thank you! I had a sink that wasn't draining and a bathtub faucet that I thought I needed to change as it was too old and leaking for hours after each shower.
Ean arrived at my house promptly and advised me not to touch the bathtub fixtures as it might cost me a lot of money due to old piping, and he drained my bathroom sink in 5 seconds when I tried for an hour and was unsuccessful. Oh, and he asked for no payment even when I insisted.
That's how you retain customers forever. I'm glad Make It Drain serves my area, and I will definitely call Ean for any plumbing issues in my properties.
Marc & Ian were here & worked HARD! Last time it rained, our yard flooded because the drains backed up. They went at the drains with their Hydro Jet and got a ton of mud & debris out.
They showed us where our problem areas are & what addition work needs doing. They're personable, very respectful & showed up on time.
We would recommend them & will definitely use them again! Marc was very knowledgeable and was patient while answering all of my plumbing questions, even if it was unrelated to the job hired for! It was so easy to make an appointment with him and he communicated quickly with me regarding expected arrival times! His kind gestures went along way and he is definitely worth hiring! I'm definitely calling him again if another problem should arise! Thank you Marc with a C! Marc and Ean to the rescue again! We reached out yesterday with a backed up kitchen sink and they were at the house in less than an hour to diagnose the problem. Today they returned to hydrojet (gently, since the pipes are old).
It goes without saying how aggravating it is to not be able to use the kitchen sink so the timeliness of getting this taken care of is so appreciated. Further, Marc and Ean sent a camera into the lines (at our request) so we could get a better idea of what was going on.
Thanks again guys! We highly recommend "Make it Drain" to solve any/all plumbing issues. Ean promptly provided an estimate and did a quick and professional garbage disposal replacement.
He also came back and installed new bathroom faucet and fixed leak in that sink. He is a good problem solver and does what works best for the situation.
I will definitely call Make it Drain for future plumbing projects. I didn't require his services as my city took responsibility from the damage to my sewer line, but I am leaving a 5 star review based on the fact that he came to my house on a Sunday and scoped my sewer line at no charge, he also old me to contact my city as it looked like their crew broke my line, if the city didn't repair my line, his quote was the most affordable of all my estimates, nice to know this type of honest service still exists.
My new plumber if I ever need one First and foremost these guys were on time with every appointment I had set up. I used them for multiple services throughout my house and they were able to handle every single one without issue.
Very personable and friendly guys that will work with you every step of the away. Another bonus is their communication throughout the work.
Always up front with what they're doing, what they see and what they recommend. They charge a very fair price for good quality work.
Highly recommend them and will be using them again in the future! We've used Make it Drain on several occasions over the past 5 years and they have been responsive, prompt, professional and courteous every time. We've been happy with their service whether it was for a major repair (replacing pipes and installing a cleanout) or a minor service call (relighting the pilot on a gas water heater).
We will continue to call them when we have a plumbing need and would recommend them to anyone within the service area. We received exceptional service today from this company.
In a world with so many hustles it is a blessing to come in contact with a company that has so much integrity. Not only did they diagnose the issue correctly, but went above and beyond to verify what the issue actually was.
They didn't try to hustle or upsell us. They literally left us speechless with the kindness and help they showed to our family and without even knowing that's what they were doing.
You could tell, this is just the type of people they are and they just did the job the way they knew it should be done. Thank you, Make It Drain- from our family to yours.
This is a long over due review for an amazing small business. We have used Make it Drain twice to fix various things around our home.
They are punctual, friendly, up front and honest. They have all the qualities that make a business worth a shot!! Thank you guys for your flexibility with last minute requests! Had a leak in my front yard.
Pressure valve regulator busted. Put in a request Monday night and he was here Tuesday morning to get it fixed.
Very responsive and reliable great service. Marc and Ian were prompt, professional and very knowledgeable.
They couldn't have been any nicer. Work done in a timely manner and I am very pleased with their service ! Fast, prompt service and our technician was very friendly.
Ean is absolutely fantastic and has been to our house a number of times over the years. He's given us great prices and service on bigger jobs like a new water heater.
He's given us excellent service for free, fixing smaller issues that needed looking at. He also has been great at looking at issues in the house and talking through bigger plans about how and when we should replace things.
I highly, HIGHLY recommend Make It Drain! It's so nice to actually have someone come to your house that is straight forward, honest, super personable, and does the highest quality work you can trust. Ean, Mark and the whole team at Make It Drain plumbing are nothing short of phenomenal.
We have been using them for 4 years now and have been happy with the job every time. Ean is super responsive and has helped us out with many a jam.
Most recently replacing all our sewer drain lines under our home. Their prices are very reasonable and the most important thing is that they are HONEST.
We always trust the assessment and know that if they're recommending work, that it has to happen. We have and will continue to refer them to everyone we meet.
Some years ago I had a closed kitchen drain. I found Make it Drain Plumbing online.
Ean came and tried to rooter it but it wouldn't work. He told me that the stoppage is under my kitchen floor and we might need to open up the floor under my island to get to the pipe.
He said he would try it one more time before giving up. For the next 5 hours he worked very intensely on it.
Finally he managed to clear it. He was completely covered in dirt and water from using the hydro jet.
He did not change the price he originally quoted me to do the work. A couple years later Ean and Marc came to my house because.
I had water coming through my ceiling from a leaky toilet. They determined that the beams the toilet is screwed on were damaged and they couldn't do anything until that would be fixed.
I wasn't charged anything because they couldn't help me. This year I had a problem with my a/c not draining properly.
I called again the number I found online but what a disappointment. I was charged quite a high price to have it fixed and I did not recognize the technician either.
I was very disappointed. It turned out that there is another company using the same name just having "Plumbing & Rooter" after their name instead of just Make it Drain "Plumbing".
I am so happy that I found them again and now saved their number. This time Marc from Make it Drain Plumbing helped me with another drain stoppage at a reasonable price.
I've found my permanent plumber at last. Responsive, friendly, knowledgeable.
Ean is very thorough and trustworthy. I recently called Make It Drain for 2 other plumbing issues I have had.
Since I had such a good experience the first time, I wanted to stick with the company for my new issue. I had Ean come out again and he was able to figure out the problems and gave me advice on what the next steps were.
I wish I could give him 10 stars for the excellent customer service I received. It is so nice to find someone so honest and helpful in this business that you can trust.
I highly recommend him! Make It Drain plumbing responded quickly to a clogged pipe problem! I was able to get a next day appointment (it was not an urgent issue), and the owner/operator came out and quickly diagnosed and fixed the problem. He was really nice and super-informative.
He also discovered and showed me on camera what ultimately caused the clog, which was a poor plumbing job by the previous owner who had put in a sewer line for an ADU. I got a quote to repair that issue as well.
I definitely recommend if you are looking for a plumber in the IE! Mark has done a few jobs for me. Water heaters, busted pipes.
Great work for a fair price. Highly recommend! I totally remodeled my home and interacted with over approximately 200 contractors , and Ian was the only one that consistently showed up on time...3 times now ! I really appreciate that ! Ean is a great guy.
He came to my house promptly with great attitude. He couldn't do the job because it's nothing to do with Plumbing but he did recommend free advice.
I will call him next time before any job. Best ever.
Knowledgeable, quickly diagnose a difficult problem. Reasonably priced.
Highly recommend, would hire again. Ean was very professional and provided affordable service.
He was also quick to respond and made our appointment at my convenience. I will definitely keep his information for future needs and will recommend Make It Drain to friends and family.
A real pro. Ean from Make It Drain was efficient, responsive to all my questions and had reasonable prices.
A dream when it comes to dealing with plumbing issues. Will be using them for all my future issues.
Super quick service and my toilet was unclogged quickly while I was busy working at home! Definitely recommend this place I am extremely grateful for a reliable plumber like Ean. He responded and came to my house to fix a problem with my shower drain.
Overall, I will have him on the contact list as he provided excellent service overall! Thank you! Finally found my full time plumber!!! Ean was great to work with, very responsive, very professional and very pleasant to talk with. He got here on time, very knowledgeable and has all the right equipment.
Prices are very very reasonable and offers a great warranty. Can't recommend Ean and Make it Drain enough!!!!! Ean and the guys at Make It Drain are reliable, hard working, communicate well, fairly priced and get the job done.
I recently emailed Ean at 10:45 pm on Sunday night with a main line clog and Ean showed up at 10 am in Labor Day. If you need to make relationship with a plumber, reach out to Ean and Make it Drain.
You will be glad you did. My whole kitchen faucet broke on the Tuesday before Thanksgiving.
They were able to squeeze me in for repair the next morning and saved my ability to cook for the holiday. They were affordable, professional, and efficient.
Thanks! Had some issues where everything in my bathroom backed up. I called a few plumbers and these guys had the best price.
They also had the better equipment. They were super friendly and very knowledgeable (the plumbers I've dealt with prior have not been).
The previous plumbers blamed it all on hair and these guys proved that wasn't the case. Now I'm able to have my Landlord cover all repairs.
They were extremely efficient. They kept me updated and was able to show up earlier than original appointment.
They also wore the necessary masks and such during this quarantine. You know when something in your plumbing goes wonky and you get that sinking feeling in the pit of your stomach because you KNOW this is going to suck both your time and your wallet dry? This is not that kind of company.
We initially hired Make It Drain because we had some water getting backed up in the sink, which turned into replacing all of our horizontal pipes under the house. Work was phenomenal, price was more than fair, and Ean and his team were friendly, courteous, and efficient.
Note, he showed us the pipes and they were beyond corroded, all work was transparent. More recently, we had a bathroom leak that turned into a total gut, again Ean and co jumped to work and not only did excellent work again, but also worked around our remodel schedule, regularly followed up to see where we were on the job, and didn't send us the invoice until work was completed, which is above and beyond.
Ean has been nothing but professional and the quality of work has been above reproach. I will recommend them to anyone and everyone that needs ANY kind of plumbing.
I currently have a bathtub drain that may need to be replaced. And I'm still undecided if i want to repair or a remodel but when i yelp message for a quote "Make it drain" was excellent in answering my questions on my issue without making me feel i was just a waste of time, and was the first to respond on my quote request verses competitors.
I will have to save a little more $$ before i am unable to move forward on any repair or remodel, but wanted to leave these review as a thank you for the customer service. Had a bathtub that was draining super slow.
I contacted Make It Drain and set up an appointment for 2 days later. Ean showed up 10 minutes early and unclogged the drain within minutes.
I liked that I was quoted a flat rat of $109 upfront and that it Ean showed up on time. I asked Ean about an unrelated noise that my pipes make and he suggested a simple fix that worked like a charm.
I would recommend them. Communication was great.
Service was excellent. Price was reasonable.
Highly recommended. EAN came to my home and took care of business.
Always making sure things are working properly! Thank you! Ian was a great help at snaking our shower drain and removing unsightly things. I'll hire his company again.
Mark and Ean are extremely knowledgeable about sewer and drains, well in plumbing in general, they came and address my sewer problems quick and easy, their equipment is amazing to watch, they replace and repaired my pipes by a method called trenchless, I'm very impressed about how they did the job Thank you guys, I will definitely recommend you to any of my friends that need a plumber I have never been able to give a plumbing company a review until now. Ean is hands down the best plumber you'll ever have.
To find a plumber who's knowledgeable, honest, prices fairly, and shows up on time to get the job done right, no matter how long it takes is refreshing. I'd recommend him to anyone.
Excellent service! Had a sudden leak from the water heater that was detected around 9pm. Contacted "Make it Drain" and received an immediate response.
Appointment was set as early as 7am the following day. Lo and behold, precisely at 7am Marc and Ian rang my doorbell.
A quick inspection revealed that the water heater must be replaced. They U-turned the water supply from the heater so my house could have water until the guys came back with a brand new heater.
Important to mention that this was on MLK day, so most shops were closed and supplies were not readily available. Despite this fact, the guys were back at 2pm with a brand new heater and finished the whole replacement procedure within just couple of hours.
Pricing was just right too. Nevertheless to mention that Ian was kind enough to fix my leaky toilet bidet too and, he charged nothing additional for it.
Impressed. I am most grateful for this very professional and very quick service.
This is by far the most reliable plumbing company I have ever worked with. I now know with certainty who to contact next time I or my friends and acquaintances need plumbing jobs done.
Again, a HUGE thank you for everything!! Had a clogged pipe in laundry room, came out the next day and unclogged it for us! Was very professional and polite would definitely recommend to family and friends! My kitchen sink clogged up so I called around to get a few quotes. Make it drain responded quickly and was also very competitive with his price.
The owner (Ean ) was really nice and helpful. He showed me every step of what he was doing and gave me information on how to keep my drains from clogging in the future.
I was able to get a same day appointment and get my sink back to normal. I would recommend this company 100% to anyone, and they definitely have a permanent future customer.
Always responsive and ready to help. We recently moved into our new home, and it needed work on both toilets and sinks.
Ean and the team were responsive, fair with pricing, and pleasant to do with. They are a trustworthy company for plumbing needs and were great to deal with.
I would absolutely recommend them to anyone looking to find a reliable contractor to fix their issues. My experience with Marc at Make it Drain was fantastic.
We had a problem with leakage under the house that we thought was fixed when we bought the place. Turns out two years later that something wasn't done right and we had wastewater accumulating from the kitchen.
Marc from Make it Drain came out on short notice on the weekend to look at the job, and he gave me a great estimate, educated me about the issues, talked me through the process, and had a friendly but no-pressure approach. I had several other companies out to make estimates, and one of the estimates was three times what Marc quoted me!! When we arranged the job it was easy, and Marc and his guys showed up on time, did exactly what he said he'd do, kept everything super clean, took pictures to show me what was going on, and continued to keep me looped in so I understood everything.
It was a painless process, done quickly and professionally. I will call them anytime I have plumbing needs! Totally awesome! Ean was very responsive via yelp messaging, provided a flat fee quote and worked around my schedule.
I tried everything to clear my kitchen sink- baking soda & vinegar, salt, boiling water, green gobler, etc and nothing worked.. Ean started troubleshooting my grease clogged kitchen sink and within minutes was able to clear it by pushing some pressure through the pipes! I was ecstatic that he didn't need to take anything apart.
He knows his stuff! Ean is my go to plumber now and I highly recommend him! Book these guys! COVID-19 customer here and these guys were great. They came out quick and fixed my issue fast.
They gave me a great deal on a clean out for my main drain and secondary line and they wore masks without me having to ask. Extremely respectful of personal space, on time and professional.
Support local family businesses like this one. Thanks Make it Drain! Had a problem with our water heater and suspected the pilot went out but was not completely sure that was the issue.
Make It Drain came (even showed up earlier than expected) and re-lit the pilot. Gave several scenarios if pilot didn't stay on and expected cost of replacing parts.
Didn't upsell or manufacture reasons to replace water heater. They came highly recommended from neighbors and I can see why.
Solid reputation with ethics and workmanship to match. Thanks, Make It Drain! I needed a sink put in and Ean came to the rescue! He did a great job, was quick and polite and explained what was happening as he did it.
I have referred two people already and I hope they use this Company. SUPER JOB and very well done !! Thank you Ean & Crystal !! I had a stubborn clog in my kitchen sink that my $20 snake couldn't handle so I called Make It Drain.
Marc answered the phone and we scheduled a 1pm appointment for the next day. Yes, an appointment - not a 4 hour arrival window.
Marc and Ean showed up at my house at 12:55 and had my drain unclogged in 20 minutes at a fair price. They even replaced a broken piece under my sink at no extra charge.
Marc and Ean were professional, clean, and knowledgeable. I wouldn't hesitate to use them again...
My water heater stopped working and they came out as soon as they could they helped me with our Water heater issue. They were completely honest with me regarding the issue and gave me perfect advice.
I appreciate honesty and today they showed me that. I definitely have found a plumber I can trust for all my home issues.
I will definitely be using them. Is it even possible to have a great plumbing experience? It is when you just know your getting some good, honest service.
From phone call to repair, the problem was fixed in a an hour and half. No price gouging.
No making up some non-existent repair needs. Just saw the problem and fixed it! THANK YOU THANK YOU THANK YOU!!! Our kitchen sink was backed up and gross water was coming out of an overflow into our built in patio.
I contacted Make It Drain at 8PM and they were out before 8AM the next morning and had fixed the issue in less than a half hour at the quoted price. Marc came out this morning(Sunday) to unclog my bathroom sink.
He is the model of professionalism in his trade. I went with him due to the feedback on Nextdoor App & Yelp.
Him and his partner were the best, quick, efficient, friendewly and knowledgeable. They even took the time to answer questions I had re: tankless heater as I am researching the pros/cons before making a decision to convert.
On a scale from 1-10= Make It Drain is a 20! My Sunday wasnt a complete loss! Very reasonable too!! 5 stars just doesn't seem like enough...Ean with Make it Drain is knowledgeable, honest, reliable! Price was more than reasonable for an after hours call. Ean cleared our main sewer line blockage so fast, and walked my husband and i through the process.
He even stopped to show us the lines on the camera. We will definitely be recommending Make it Drain to all our family and friends.
THANK YOU EAN!!!! Ean from Make it Drain has become my favorite plumber. He shows up on time, does great work and charges a fair price.
I have had him replace a shower control valve and unclog a drain. I highly recommend him.
Make it Drain does amazing work! They know what they are talking about and they fit you into their schedule right away. They can handle all things plumbing related and only use the best quality materials when they have to do replacements.
We had our main sewer line from the street back up. They ran a camera and discovered we had major root intrusion and the clay pipe had begun to separate.
They dug an 8ft hole down to the problem area, ran a liner through the clay pipe and replaced the connection. We are so thankful to no longer have to worry about our plumbing backing up.
We will be calling Mark and Ean for all of our future plumbing needs. I've never felt more confident in hired contracts.
With Covid, I also really appreciated that they wore masks while working all day outside. It made me feel comfortable to have them working on my house during this pandemic.
They are excellent to work with! I desperately needed two new toilets. I knew what I wanted and that's exactly what Ean installed.
Very professional and excellent work. I have more jobs for him! I just recently relocated to Newbury Park from Las Vegas and am thrilled I found an excellent plumber! Ean came out to my home the same day evaluated the problem with the water leakage and gave me a fair estimate.
I recommend, " Make It Drain" if you need any plumbing issues addressed. If you're looking for a sign to choose this company for your plumbing needs, this is it.
They are family-owned and operated, which makes it so much better because you know you are trusting people who care about you. Ean & Crystal have always gone above and beyond anytime I needed assistance in any of our commercial properties.
The plumbers are super friendly, knowledgeable, and respectful. I've used them for a long time now, and I have never been disappointed in the way they treat my tenants or me.
Thank you, Ean & Crystal, for the amazing work! Make it drain your wallet....The price kept going up as they worked even tho' the problem was the same. Would you trust a used car salesman???? Excellent service very professional, fixed the back flow right away and gave tips how to prevent it from happening We've called on Make it Drain a few times in the last several months and I just have to put this review up because they deserve to have anyone inquiring that you need not look any further.
I've called them to both of my grandparents houses (faucet installation and then a main sewer line replacement) and recently my dads for a big leak under the house. They have always been very polite, showed on time and sometimes early, went straight to work, explained clearly what needed to be fixed and did an outstanding job.
I'm convinced also that they genuinely love their work, hold customers in high regard and are very honest and even generous on their pricing. I've had terrifying experiences before with other companies, especially with being way over priced, (actually completely ripped off) but we didn't know any better.
Now we have their card on our fridge for life! Thanks again guys! Very helpful and informative. Was able to squeeze me in last minute to help with a hot water heater.
Will definitely trust with other future plumbing issues. I moved into a house a couple of months ago that had two broken sump pumps a bunch of clogged lines feeding them.
Ean worked really, really hard fixing it all. Great guy, great service, highly recommended.
Had Ean come by today to check out a leak I was having in my basement. Very thorough diagnosis of issue and I could tell immediately they are an honest and trustworthy company.
Couldn't recommend them more!'''.
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“So hard to find a trustworthy and reliable plumbing service. Will be calling them again.” according to 188 users
