M J Fahy & Sons

2.3 /5 (3 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for M J Fahy & Sons reflect a strongly negative sentiment, primarily centered around billing practices and customer service. Customers express frustration over unexpected charges that exceeded initial estimates, highlighting a lack of transparency during the booking process. Multiple reviewers noted dissatisfaction with the quality of service, specifically regarding long diagnosis time... Read more

Services Offered Verified by Business

Drain repair
Fire protection services
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water pipe installation
Water pipe repair

Business Details

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Workman Score

  • Price-friendly
    30%
  • Professionalism
    20%
  • Experience
    40%
  • Completion
    30%

Overview of Company Customer Sentiment Analysis in January

The reviews show a consistent pattern of dissatisfaction among customers of M J Fahy & Sons. A major theme is the billing practices of the company. Many customers reported receiving bills that were significantly higher than the quoted amounts. For instance, one reviewer noted that the quoted amount was $164.84, but the final bill came to $183.99 without prior notice of the increase. This lack of c... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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