Little B Plumbing & Drain Cleaning

The reviews reveal several consistent issues that contribute to a negative sentiment surrounding Little B Plumbing & Drain Cleaning. The primary concern raised by multiple reviewers is the company's charge for an estimate visit. One customer highlighted their shock at having to pay $90 just for a plumber to assess the job and provide an estimate, which they felt was an unreasonable practice. This ... Read more

The reviews reveal several consistent issues that contribute to a negative sentiment surrounding Little B Plumbing & Drain Cleaning. The primary concern raised by multiple reviewers is the company's charge for an estimate visit. One customer highlighted their shock at having to pay $90 just for a plumber to assess the job and provide an estimate, which they felt was an unreasonable practice. This approach has led to customers seeking services from competitors, as they expressed frustration over being billed merely for an initial assessment. Another significant theme is the demeanor of the staff, particularly the receptionist and the plumber, Brian. Reviewers described their interactions as rude and dismissive. One customer felt that the staff treated her inquiry as an imposition, which ultimately left her feeling uncomfortable. The lack of politeness and professionalism from both the office and service staff appears to be a key factor contributing to customer dissatisfaction. Overall, the reviews reflect a strong aversion to recommending Little B Plumbing & Drain Cleaning based on recent experiences, and an urge for potential clients to explore other options in the market. Read less