Instant Response Plumbing And Heating

This contractor receives a critically low WW Score of 32.1, driven by severe deficiencies across all dimensions. Three reviews explicitly document poor professionalism including no-shows, lack of follow-through, apathetic customer service, and unprofessional appearance. Pricing concerns are raised in two reviews citing excessive charges ($1,900 for a shower valve) and commission-based pressure tac... Read more

This contractor receives a critically low WW Score of 32.1, driven by severe deficiencies across all dimensions. Three reviews explicitly document poor professionalism including no-shows, lack of follow-through, apathetic customer service, and unprofessional appearance. Pricing concerns are raised in two reviews citing excessive charges ($1,900 for a shower valve) and commission-based pressure tactics. Project completion is undermined by a documented no-show incident and failure to reschedule. The single positive review from 2015 praising quick service and fair pricing is substantially outweighed by three recent negative reviews (2015, 2022, 2023) documenting serious operational failures. The limited mention count (1-3 per dimension) and age disparity of reviews reduce overall confidence, but the pattern of complaints is consistent and explicit. Read less