Alpha Mechanical

Alpha Mechanical presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is significantly dragged down by two detailed, credible negative reviews describing chronic unresponsiveness, ignored voicemails, unanswered texts and emails, and dismissive on-site behavior — partially offset by a few positive mentions of good communication and responsiven... Read more

Alpha Mechanical presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is significantly dragged down by two detailed, credible negative reviews describing chronic unresponsiveness, ignored voicemails, unanswered texts and emails, and dismissive on-site behavior — partially offset by a few positive mentions of good communication and responsiveness. Project completion is a serious concern: the 2022 review documents a furnace never converted to propane, a condensation line improperly routed, and unsealed penetration gaps — all representing incomplete or defective work — while the 2013 review describes a technician who failed to diagnose or fix the actual problem and left without resolution. Pricing feedback is modestly positive where mentioned, with multiple reviewers calling prices 'very good' or 'excellent,' though one reviewer was billed $180 for an unnecessary thermostat replacement. Experience scores are pulled down heavily by the technically incompetent furnace diagnosis in 2013 and the propane conversion failure in 2022, which represent serious workmanship failures, despite some older reviews suggesting satisfactory outcomes. Read less