S.D.R. Plumbing & Heating

3.6 /5 (51 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The overall sentiment toward S.D.R. Plumbing & Heating is mixed, with a notable divide between satisfied and disappointed customers. While some reviews praise the professionalism, expertise, and efficiency of the technicians, others express frustration over poor communication, scheduling issues, and unsatisfactory customer service experiences. Customers who received effective service often highlig... Read more

Services Offered Verified by Business

Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair

Business Details

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    70%
  • Experience
    80%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

Many of the reviews highlight a troubling issue with communication and scheduling at S.D.R. Plumbing & Heating. Several customers reported long wait times without follow-up and a lack of clarity regarding appointments. Instances of last-minute cancellations and delays in rescheduling appointments were alarming to many, which evidently contributed to a negative perception of the company

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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