Murace Plumbing & Heating

The three reviews present a mixed and inconsistent picture of this contractor. One review describes a serious failure in professionalism and project completion — a no-show appointment with no communication or follow-up — which significantly drags down scores in those dimensions. The two positive reviews highlight friendly, knowledgeable technicians who completed work efficiently, but both are ... Read more

The three reviews present a mixed and inconsistent picture of this contractor. One review describes a serious failure in professionalism and project completion — a no-show appointment with no communication or follow-up — which significantly drags down scores in those dimensions. The two positive reviews highlight friendly, knowledgeable technicians who completed work efficiently, but both are from 2017 and 2019, making them over four years old at minimum. The most recent review (2023) is the negative one, which is given greater weight per recency rules and raises genuine concern about current reliability. Pricing was not mentioned in any review, so that dimension cannot be scored. Read less