Lopiano Frank Plumbing & Heating

Frank's performance is highly inconsistent across reviews. Two older reviews (2016, 2019) praise his reliability, responsiveness, professionalism, and quality work, with one explicitly noting he kept to his quote and left the area clean. However, a 2015 review documents a serious failure: a missed appointment with no communication, false excuses, and dismissive behavior when finally contacted. The... Read more

Frank's performance is highly inconsistent across reviews. Two older reviews (2016, 2019) praise his reliability, responsiveness, professionalism, and quality work, with one explicitly noting he kept to his quote and left the area clean. However, a 2015 review documents a serious failure: a missed appointment with no communication, false excuses, and dismissive behavior when finally contacted. The professionalism score is dragged down by the documented lack of responsiveness and respect in the 2015 incident, which directly contradicts claims in later reviews. Pricing appears fair based on one mention, but project completion is undermined by the abandoned service call. The WW Score reflects this volatility and the recency concern that the most recent review is from 2019. Read less