HRR Plumbing & Heating
1.0 /5 (1 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent review for HRR Plumbing & Heating reveals a highly negative experience for the customer. The main points of dissatisfaction include the workman's apparent lack of knowledge, an exorbitant labor estimate compared to market rates, and a troubling interaction that escalated to a threatening demeanor. Coupled with poor customer service from the office, this experience leads to an overall se... Read more
Services Offered Verified by Business
Plumbing inspection
Workman Score
- Price-friendly
20%
- Professionalism
20%
- Experience
20%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The review indicates significant issues surrounding the professionalism and expertise of the technician sent by HRR Plumbing & Heating. The customer's expectation of a competent installation was unmet, as the workman seemed unfamiliar with the faucet parts. This lack of knowledge suggests inadequate training or preparation, which can severely impact customer satisfaction in service industries. Mo... Read more