High Ridge Plumbing Heating & Cool

The review of High Ridge Plumbing Heating & Cool is overwhelmingly negative. The customer expresses significant frustration and disappointment with the service provided, particularly due to the plumber's failure to show up after taking a substantial deposit. The lack of communication and perceived unprofessionalism has exacerbated the situation, leading the customer to feel compelled to take legal... Read more

The review of High Ridge Plumbing Heating & Cool is overwhelmingly negative. The customer expresses significant frustration and disappointment with the service provided, particularly due to the plumber's failure to show up after taking a substantial deposit. The lack of communication and perceived unprofessionalism has exacerbated the situation, leading the customer to feel compelled to take legal action. In-depth Sentiment Analysis: The reviewer highlights a distressing experience with High Ridge Plumbing Heating & Cool, marked by a failed service schedule and poor customer service. The key points of frustration include:Service Failure: The plumber, Denis Miller, accepted a $1000 deposit but did not fulfill the service, leaving the apartment in disarray without essential heating and hot water. This indicates a significant breach of trust and expectation from the customer.Communication Issues: The reviewer emphasizes difficulties in reaching the company, noting avoidance of calls and emails. This reflects a broader concern regarding customer support and responsiveness from High Ridge Plumbing.Customer Discontent: The reviewer Read less