Dolce Sewer & Drain Services

The review provided highlights severe issues with Dolce Sewer & Drain Services, particularly focusing on their installation practices. The primary sentiment conveyed is frustration due to the mishandling of a dishwasher installation. The reviewer notes that the service did not install necessary components (the legs of the dishwasher), which led to a botched job that included drilling into the unit... Read more

The review provided highlights severe issues with Dolce Sewer & Drain Services, particularly focusing on their installation practices. The primary sentiment conveyed is frustration due to the mishandling of a dishwasher installation. The reviewer notes that the service did not install necessary components (the legs of the dishwasher), which led to a botched job that included drilling into the unit itself. This not only voided the warranty but also created a leak, posing a potential fire hazard from exposed wiring. Common themes in this review include:Poor Installation Quality: The reviewer specifically mentions that the installation was done incorrectly, leading to an immediate failure of the product.Safety Concerns: There is a significant mention of safety risks that arose from the service, indicating that the company's work could lead to dangerous situations, such as electrical fires.Customer Service Issues: The reviewer expresses feelings of harassment regarding payment for a job that was inadequately performed, reflecting poor communication and customer care practices.Loss of Trust: The overall experience has led the reviewer to seek alternatives for service, highlighting a major concern about reliability and the company's ability to meet customer expectations. Overall, the analysis suggests that Dolce Sewer & Drain Services may need to reassess their installation protocols and customer service approach to regain customer trust and improve overall satisfaction. Read less