Preston Plumbing & Heating

The majority of reviews are positive, highlighting prompt service, fair pricing, and solid workmanship across multiple jobs including boiler installation and faucet repair. However, one detailed 1-star review describes a serious failure in professionalism and project follow-through — the company was unable to locate a warranty part that the customer found in 6 minutes online, and the job was ult... Read more

The majority of reviews are positive, highlighting prompt service, fair pricing, and solid workmanship across multiple jobs including boiler installation and faucet repair. However, one detailed 1-star review describes a serious failure in professionalism and project follow-through — the company was unable to locate a warranty part that the customer found in 6 minutes online, and the job was ultimately abandoned. This single but highly detailed negative review meaningfully drags down both the professionalism and project completion scores. Additionally, nearly all reviews are from 2012–2019, with the most recent being from early 2019, meaning there is no data from the past several years to confirm current performance levels. Read less