Burnside Plumbing Heating & AC

Burnside Plumbing receives strong marks for professionalism, particularly around responsiveness to emergency calls, with multiple reviewers praising prompt callbacks and willingness to work weekends and during severe weather. Project completion scores well based on several accounts of jobs being seen through fully and correctly, including a notable callback to fix a defective part at no apparent i... Read more

Burnside Plumbing receives strong marks for professionalism, particularly around responsiveness to emergency calls, with multiple reviewers praising prompt callbacks and willingness to work weekends and during severe weather. Project completion scores well based on several accounts of jobs being seen through fully and correctly, including a notable callback to fix a defective part at no apparent issue to the customer. Experience is supported by specific mentions of technical problem-solving, forward-thinking installation practices, and clean workmanship. However, one 2-star review explicitly describes being turned away as a non-regular customer during an emergency, which meaningfully tempers the professionalism score and reflects an inconsistent service access policy. Pricing data is entirely absent from all reviews, so that dimension cannot be scored. Read less