Solvit

Within the collected reviews, several prominent themes emerge that illustrate customer dissatisfaction with Solvit. A recurring complaint is the company's poor customer service, highlighted by instances of technicians arriving late or not at all, which has led to significant inconvenience for customers who have missed work due to these issues. The inability to respect agreed-upon time windows furt... Read more

Within the collected reviews, several prominent themes emerge that illustrate customer dissatisfaction with Solvit. A recurring complaint is the company's poor customer service, highlighted by instances of technicians arriving late or not at all, which has led to significant inconvenience for customers who have missed work due to these issues. The inability to respect agreed-upon time windows further exacerbates frustration. Another consistent theme among reviewers is the lack of quality in the services rendered. Customers express that when technicians do arrive, their work is often superficial or inadequate, necessitating multiple visits to address the same issues. For example, one review noted that a new air handler installation required four return visits before the cooling level was properly adjusted. This points to a lack of thoroughness and competence in the company's service delivery. Additionally, there are concerns about transparency and pricing practices. One customer recounted being charged a high fee for a diagnosis that did not resolve the original problem with their water softener, prompting them to question the company's integrity and reliability. The expectation that customers should incur further costs for issues that arose shortly after previous service reinforces a negative perception of Solvit as being unwilling to stand behind their work or provide adequate support. Overall, the findings suggest a significant gap between customer expectations and the actual service provided by Solvit. The combination of unreliable scheduling, subpar workmanship, and mounting costs paints a troubling picture that leads to strong recommendations against the company Read less