Mike’s Septic Service

Mike's Septic Service has a deeply mixed track record across reviews spanning nearly a decade. Professionalism is the most heavily flagged dimension: one review describes Mike personally using abusive language toward a customer on the phone, another documents 11 missed appointments over six months with no notification, and a third notes a follow-up promise that was never honored — these are seri... Read more

Mike's Septic Service has a deeply mixed track record across reviews spanning nearly a decade. Professionalism is the most heavily flagged dimension: one review describes Mike personally using abusive language toward a customer on the phone, another documents 11 missed appointments over six months with no notification, and a third notes a follow-up promise that was never honored — these are serious, specific complaints that significantly drag down the professionalism score despite several positive mentions of punctuality and responsiveness. Project completion is similarly mixed, with strong praise for efficient work in several reviews but clear failures in follow-through and reliability documented in multiple others. Pricing and experience fare better, with reviewers specifically noting fair pricing compared to competitors and knowledgeable, effective technical work, though these dimensions rest on fewer mentions and carry less weight. The overall WW Score reflects a contractor with genuine capability but documented and serious lapses in professionalism and reliability. Read less