Jefferson Plumbing & Heating

Both reviews are severely negative with explicit complaints across all dimensions. Review 1 (2019) describes a 3-month AC repair delay, rude owner behavior, unannounced visits, and property damage without disclosure. Review 2 (2013) alleges dishonest billing ($350 total for incomplete diagnosis), failure to identify a compressor problem, and complete non-responsiveness to 12 calls and written corr... Read more

Both reviews are severely negative with explicit complaints across all dimensions. Review 1 (2019) describes a 3-month AC repair delay, rude owner behavior, unannounced visits, and property damage without disclosure. Review 2 (2013) alleges dishonest billing ($350 total for incomplete diagnosis), failure to identify a compressor problem, and complete non-responsiveness to 12 calls and written correspondence. The contractor appears to have failed on professionalism (rudeness, poor communication, unannounced visits), pricing (overcharging for incomplete service), project completion (3-month delay, unfinished work), and experience (misdiagnosis of AC issue). However, with only 2 reviews—both extremely old or moderately dated—and both uniformly 1-star, a reliable WW Score cannot be calculated. Read less