Shells Only Complete Home Improvements

Shells Only demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistently high marks in professionalism (85.3) and experience (84.7). The company excels at communication, responsiveness, and skilled workmanship, with numerous reviews praising project managers like Denny and Adam for their attentiveness and problem-solving. Project completion scores (82.4) reflec... Read more

Shells Only demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistently high marks in professionalism (85.3) and experience (84.7). The company excels at communication, responsiveness, and skilled workmanship, with numerous reviews praising project managers like Denny and Adam for their attentiveness and problem-solving. Project completion scores (82.4) reflect generally on-time delivery and follow-through on callbacks, though some older reviews cite significant delays. The primary weakness is pricing (72.1), with multiple reviews noting costs significantly above competitors, though most customers felt the quality justified the premium. Recent reviews (past 12 months) are overwhelmingly positive, while older reviews (2006-2015) contain more complaints about delays, quality issues, and communication breakdowns. Read less