Quality Mechanical Corporation

The recent reviews for Quality Mechanical Corporation indicate a profound dissatisfaction with their services. Customers express frustration over long response times, poor customer service, and a lack of accountability regarding warranty claims. Many highlight the high costs for diagnostics and repairs, especially when compared to more efficient and professional service from competitors. Overall, ... Read more

The recent reviews for Quality Mechanical Corporation indicate a profound dissatisfaction with their services. Customers express frustration over long response times, poor customer service, and a lack of accountability regarding warranty claims. Many highlight the high costs for diagnostics and repairs, especially when compared to more efficient and professional service from competitors. Overall, the sentiment reflects a strong recommendation against utilizing their services due to perceived incompetence and unprofessionalism. Detailed Sentiment Analysis: The reviews provided illustrate a broad range of negative experiences with Quality Mechanical Corporation, leading to a consensus of dissatisfaction among customers. Common themes include:Customer Service Issues: Multiple reviews point to poor customer service, particularly mentioning rude representatives and lack of follow-up. One reviewer specifically notes a negative interaction with a receptionist, which contributed to their overall discontent.Incompetence in Service Delivery: Customers have expressed frustration with the company's inability to effectively diagnose issues or follow through on maintenance tasks. There are instances where customers had maintenance items that were left unaddressed or required unnecessary additional diagnostics and costs.High Costs and Lack of Transparency: Reviewers frequently mention being charged high fees for diagnostics and repairs, with one customer citing a charge of nearly $1200 for a part that could have been covered under warranty. Customers feel misled regarding pricing and express regret over not seeking alternative services earlier.Delayed Responses and Appointments: Complaints about the slow response to service inquiries and appointments not kept are prevalent. One reviewer explicitly mentions waiting over three weeks for a follow-up estimate and experiencing a missed appointment without any prior communication from the company.Competitor Comparisons: Many reviews draw direct comparisons to competitor companies that provided quicker, more reliable service at lower costs, contributing to a perception that Quality Mechanical Corporation has significant shortcomings in their operational effectiveness. In summary, the reviews paint a negative picture of Quality Mechanical Corporation, characterized by delays, poor customer service, high costs, and a lack of accountability. These factors have led to lost customers and a strong recommendation to seek services elsewhere. Read less