Fazzino Plumbing & Heating

This contractor shows significant inconsistency in service delivery. Positive reviews highlight excellent technical skill, fair pricing, and courteous service from staff member Scott. However, critical failures in responsiveness and project follow-through severely undermine overall reliability. Two reviews document serious professionalism issues: one customer waited 6 hours with an appointment and... Read more

This contractor shows significant inconsistency in service delivery. Positive reviews highlight excellent technical skill, fair pricing, and courteous service from staff member Scott. However, critical failures in responsiveness and project follow-through severely undermine overall reliability. Two reviews document serious professionalism issues: one customer waited 6 hours with an appointment and was refused service, while another called four times over four days with no callback for a non-functional hot water heater. The three positive reviews are older (2016–2020) and may not reflect current operations. The WW Score reflects this volatility: strong experience and pricing where service is delivered, but weak professionalism and completion metrics due to documented communication and responsiveness failures. Read less