Complete Sewer and Drain

The reviews for Complete Sewer And Drain reflect a predominantly negative sentiment. Customers express significant dissatisfaction due to long delays, poor communication, and perceived incompetence in diagnosing plumbing issues. While some reviewers highlighted a few positive interactions with staff, the overarching sentiment is one of frustration with the quality of service and the handling of co... Read more

The reviews for Complete Sewer And Drain reflect a predominantly negative sentiment. Customers express significant dissatisfaction due to long delays, poor communication, and perceived incompetence in diagnosing plumbing issues. While some reviewers highlighted a few positive interactions with staff, the overarching sentiment is one of frustration with the quality of service and the handling of concerns. Overall, the experience suggests a lack of professionalism that could deter potential customers. Detailed Sentiment Analysis: The reviews indicate several common themes regarding Complete Sewer And Drain. Firstly, a recurring issue is the excessively long wait times for service, with one customer reporting a four-month delay for a sewer line replacement. This has led to claims of poor business practices, with customers criticizing the company for no-shows and inadequate follow-up communication. Customers also highlight concerns about the quality of the work performed. One reviewer recounted being quoted for a substantial repair, only to find that the underlying issue was misdiagnosed. In this case, a second opinion revealed that the actual problem was a malfunctioning sump pump rather than the suggested pipe replacement. This raises questions about the company's diagnostic abilities and suggests that the technicians may push for unnecessary repairs rather than accurately assess issues. Additionally, there is a strong sentiment of mistrust towards the company Read less